Dental Virtual Assistant

Cherry Assistant; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

A leading U.S.-based dental practice is seeking a skilled Dental Virtual Assistant to ensure smooth office operations while providing exceptional patient care from a remote setting. Responsibilities include managing patient appointments, processing insurance claims, and maintaining accurate records. Ideal candidates will have experience with Dentrix software and a strong patient-centered approach.

Qualifications

• Experience working with a US dental practice required.
• Knowledge of dental terminology and insurance processes is essential.
• Ability to explain complex dental information clearly.

Responsibilities

• Manage patient appointments, scheduling, and reminders.
• Handle incoming calls and patient inquiries professionally.
• Process insurance claims and verify patient benefits.

Skills

Excellent communication skills

Strong organizational abilities

Self-motivated

Education

Experience with Dentrix software

Experience in dental office administration

Proficiency with dental practice management software

Job description

We are seeking a skilled Dental Virtual Assistant to join an established U.S-based dental practice. This position plays a crucial role in ensuring our clients dental offices run smoothly while providing exceptional patient care from a virtual setting.

Key Responsibilities

Managing patient appointments, scheduling, and sending reminders

Handling incoming calls and patient inquiries professionally

Processing insurance claims and verifying patient benefits

Maintaining accurate patient records and documentation

Coordinating with suppliers for inventory management and purchases

Supporting administrative functions essential to daily office operations

Explaining procedures and addressing patient questions with clarity

Qualifications

Must have experience working with a US dental practice

• Must have experience with Dentrix software
• Previous experience in dental office administration or as a dental receptionist preferred
• Knowledge of dental terminology, common procedures, and insurance processes
• Excellent communication skills with the ability to explain complex dental information clearly

Proficiency with dental practice management software

Strong organizational abilities and attention to detail

Self-motivated with proven capability to work independently in a remote environment

Professional phone manner and patient-centered approach

If you're excited about delivering exceptional dental care experiences, we'd love to hear from you. Please submit your resume, a brief cover letter highlighting your relevant experience, and two professional references.