Remote Collection Specialist

BCA Financial Services, Inc.; United States; Remote; Full time

Job summary

BCA Financial Services, Inc. is actively hiring a Collections Specialist for a remote position. This full-time role focuses on delivering excellent customer service, assisting with account resolutions, and effectively managing high call volumes. The position offers competitive pay at $17/hour, with additional monthly bonuses, and includes comprehensive benefits such as medical, dental, and a 401k plan.

Benefits

Medical, GAP, Dental, and Vision insurance

401k with company match

Paid time off and Paid holidays

Qualifications

• Detail-oriented and solution-driven.
• Exceptional customer service skills required.
• Ability to handle high volumes of calls effectively.

Responsibilities

• Provide exceptional customer service to clients.
• Assist with account resolution and payment arrangements.
• Handle inbound and outbound calls efficiently.

Skills

Detail-oriented

Customer service

Problem solving

Job description

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits We Offer

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and Paid holidays
  
  

The Collections Specialist will:

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and will be responsible for meeting individual metrics.
  
  

Work from home requirements:

• Have a quiet and private workspace.
• High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.to modem via 50 ft ethernet cable
• You must meet all the technical requirements prior to the first day of training.
• You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• We will provide you with the equipment needed to be successful.
  
  

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, customer service, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

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