Dental Treatment Plan Specialist - Patient Care

Independence DSO; Bethesda (MD); On-site; USD 34,000 - 39,000; Full time

Job summary

Bethesda Family Dentistry in Bethesda, MD is seeking a Treatment Plan Coordinator to guide patients through treatment options and acceptance, ensuring they feel informed and confident in their care decisions.

The role coordinates financial and insurance details, reviews estimates, supports scheduling, and maintains accurate documentation in the practice management system while upholding HIPAA compliance and patient-first service.

Qualifications

• Previous experience in a dental or healthcare office environment preferred.
• Dental terminology and insurance processes knowledge.
• Strong interpersonal and communication skills with a patient-first mindset.
• Proficiency with dental practice management software and Microsoft Office.
• Strong organizational skills and attention to detail.

Responsibilities

• Present dental treatment plans in a clear, professional manner.
• Educate patients on procedures, timelines, and outcomes.
• Serve as primary contact for questions related to treatment plans.
• Prepare and review treatment estimates for proposed services.
• Verify insurance benefits and explain coverage to patients.
• Discuss payment options and assist with setting up arrangements.
• Coordinate treatment scheduling with providers and front-office staff.
• Track case acceptance and follow up with patients.

Skills

Patient communication

Organization

Multitasking

Tools

Dental practice management software

Microsoft Office

Job description

Bethesda Family Dentistry in Bethesda, MD is seeking a Treatment Plan Coordinator to guide patients through treatment options and acceptance, ensuring they feel informed and confident in their care decisions.

The role coordinates financial and insurance details, reviews estimates, supports scheduling, and maintains accurate documentation in the practice management system while upholding HIPAA compliance and patient-first service.