Dental Treatment Plan Coordinator — Patient Care Expert

Colonial Group; Arlington (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Supportive, team-oriented environment

Comprehensive new hire training

Job summary

Affordable Dentures & Implants in Arlington, TX is seeking a Dental Treatment Coordinator to guide patients through treatment plans, educate on options and financing, and coordinate care to ensure a smooth patient experience.

You will work as a liaison between patients, doctors, and office staff, addressing concerns, scheduling, and maximizing treatment acceptance in a fast-paced dental office environment.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of sales, healthcare, dental, or patient coordination experience preferred.
• Experience with dental treatment planning, patient consultations, or case acceptance is a plus.
• Knowledge of dental insurance processes, including benefit verification, patient financial discussions, and payment options preferred.
• Strong communication and relationship-building skills.
• Ability to confidently discuss treatment recommendations and financial options with patients.
• Excellent organizational skills with the ability to manage multiple priorities.
• Ability to work in a fast-paced dental office environment.

Responsibilities

• Serve as a primary point of contact for patients throughout their treatment journey.
• Conduct patient consultations to review doctor-prescribed treatment plans and ensure patient understanding.
• Educate patients on treatment options, insurance benefits, financing solutions, and affordable payment options.
• Build strong patient relationships and resolve barriers to treatment completion.
• Follow up with patients to encourage scheduling and completion of recommended treatment.
• Coordinate treatment scheduling and maintain efficient patient flow within the office.
• Schedule, confirm, and manage patient appointments.
• Handle inquiries professionally and promptly.
• Verify insurance coverage and educate patients on benefits and financial responsibilities.
• Collect, post, and process patient payments including credit card transactions.
• Assist with billing questions and coordinate with departments as needed.
• Maintain accurate patient records and documentation in the practice management system.
• Perform patient chart audits and ensure information is up to date.
• Monitor daily schedules to support office efficiency and patient satisfaction.
• Partner with Doctor and leadership to improve treatment acceptance and patient experience.

Skills

Sales experience

Patient coordination

Customer service

Communication skills

Education

High School Diploma

Job description

Affordable Dentures & Implants in Arlington, TX is seeking a Dental Treatment Coordinator to guide patients through treatment plans, educate on options and financing, and coordinate care to ensure a smooth patient experience.

You will work as a liaison between patients, doctors, and office staff, addressing concerns, scheduling, and maximizing treatment acceptance in a fast-paced dental office environment.