Dental Treatment Coordinator — Patient Experience & Growth

Salt Dental Partners; Raleigh (NC); Hybrid; USD 32,000 - 43,000; Full time

Benefits offered by this job

Competitive compensation

Modern facilities and technology

Mentorship and career growth

Diverse patient base

Job summary

Salt Dental Partners seeks a friendly and organized front desk team member in Raleigh to greet patients, manage appointments, and support the patient experience. You will verify benefits, prepare financial estimates, and handle consent and insurance paperwork with care.

The role emphasizes clear communication about treatment options and costs, confidentiality, and teamwork with doctors and staff to ensure a positive visit for every patient.

Qualifications

• 1+ years of medical or dental front desk experience required.
• Experience verifying insurance benefits is preferred.
• Detail oriented and able to work in a fast-paced environment.
• Act with integrity, professionalism, and confidentiality.
• Strong written and verbal communication skills required.
• Organized with knowledge of dentistry and dental terminology.

Responsibilities

• Greet and support patients with a welcoming attitude.
• Determine dental benefit eligibility and payment estimates for financial arrangements.
• Handle treatment paperwork including consent, insurance, and exit forms.
• Communicate clearly with patients about treatment options, costs, and objections.

Skills

Front desk experience

Insurance verification

Detail oriented

Professionalism

Confidentiality

Communication skills

Organization

Job description

Salt Dental Partners seeks a friendly and organized front desk team member in Raleigh to greet patients, manage appointments, and support the patient experience. You will verify benefits, prepare financial estimates, and handle consent and insurance paperwork with care.

The role emphasizes clear communication about treatment options and costs, confidentiality, and teamwork with doctors and staff to ensure a positive visit for every patient.