Dental Scheduling Coordinator — Patient Experience Leader

Salt Dental Partners; Durham (NC); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Modern facilities

Mentorship

Career growth

Diverse patient base

Job summary

Salt Dental Partners in Durham, NC seeks a friendly front desk scheduler to greet patients, coordinate scheduling, and maintain accurate records. You will respond to inquiries by phone and email, confirm appointments, and send reminders.

Work closely with doctors and staff to optimize scheduling efficiency, ensure confidentiality, and deliver a consistently positive patient experience using our scheduling software and modern technology.

Qualifications

• 1+ years scheduling experience in a medical or dental practice.
• Proficiency in scheduling software and basic computer skills.
• Detail oriented and comfortable in a fast paced environment.
• Punctual, professional, and confidential in all interactions.
• Exceptional written and verbal communication skills.
• Organized with strong knowledge of dentistry and dental terminology.

Responsibilities

• Greet and support patients with excellent customer service.
• Update and coordinate the scheduling system and patient records for multiple providers.
• Answer scheduling inquiries via phone and email.
• Confirm appointments, obtain consents, and send reminders.
• Reschedule appointments when necessary.
• Collaborate with the team to optimize scheduling efficiency.

Skills

Customer service

Scheduling

Communication

Attention to detail

Professionalism

Organization

Tools

Scheduling software

Job description

Salt Dental Partners in Durham, NC seeks a friendly front desk scheduler to greet patients, coordinate scheduling, and maintain accurate records. You will respond to inquiries by phone and email, confirm appointments, and send reminders.

Work closely with doctors and staff to optimize scheduling efficiency, ensure confidentiality, and deliver a consistently positive patient experience using our scheduling software and modern technology.