Dental Treatment Coordinator — Patient Concierge (Full-Time Benefits)

Star Dental Partners; Mandeville (LA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off + Holidays + Bereavement

Jury Duty

Basic Life Insurance

Short & Long Term Disability

Pet Insurance

Hospital Indemnity & Wellness

EAP for you and household

Job summary

Randall Foto DDS in Mandeville, LA, is seeking a full-time Dental Treatment Coordinator. You will be the welcoming face of the practice, handling patient calls, presenting treatment plans, and coordinating appointments while ensuring excellent patient service.

Ideal candidates have at least 2 years of dental front office experience, strong insurance knowledge, and superb communication skills. A positive, team-oriented attitude and ability to multitask are essential.

Qualifications

• High school diploma required.
• 2+ years dental front office experience preferred.
• Excellent customer service and interpersonal skills.
• Strong communication, both verbal and written.
• Ability to manage multiple tasks and stay organized.

Responsibilities

• Answer incoming calls, including new patients and emergencies.
• Establish trusting relationships with new patients.
• Track pending and incomplete treatments.
• Brief patients on treatment plans and policies; present plans.
• Schedule appointments and coordinate records.
• Follow up with patients and manage insurance knowledge.

Skills

Customer service

Interpersonal skills

Multi-tasking

Organizational skills

Team collaboration

Education

High school diploma

Tools

Dental software

Job description

Randall Foto DDS in Mandeville, LA, is seeking a full-time Dental Treatment Coordinator. You will be the welcoming face of the practice, handling patient calls, presenting treatment plans, and coordinating appointments while ensuring excellent patient service.

Ideal candidates have at least 2 years of dental front office experience, strong insurance knowledge, and superb communication skills. A positive, team-oriented attitude and ability to multitask are essential.