Dental Treatment Coordinator: Patient Concierge

Premier Care Dental Management; Bridgewater (MA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Generous compensation

Health and vision insurance

401K with matching

Paid time off

In-house dental program

Fringe benefits

Job summary

Dental365 in Bridgewater, MA is seeking a Treatment Coordinator to elevate the patient experience and support our front-to-back office team. You will greet patients, answer phones, manage patient records, and present treatment plans in a clear, concierge manner.

Requirements include at least two years of treatment planning in a dental setting, proficiency with practice management software, and excellent English communication.

Qualifications

• Minimum two years’ experience with treatment planning in a dental setting.
• Tech savvy - experienced with relevant practice management software
• Proficient in English with strong communication and interpersonal skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages
• Maintaining accuracy of information regarding patient health records, insurance details, and procedure coding.
• Regularly collaborating with Office Manager for smooth daily operations.
• Present financial breakdowns to patients in accordance with provider’s treatment plan.
• Provide insight into the practice and support through direct reports, as needed
• Implementing policy changes as provided and maintaining compliance with mandated regulations.

Skills

Treatment planning

Practice software

Tools

Practice management software

Job description

Dental365 in Bridgewater, MA is seeking a Treatment Coordinator to elevate the patient experience and support our front-to-back office team. You will greet patients, answer phones, manage patient records, and present treatment plans in a clear, concierge manner.

Requirements include at least two years of treatment planning in a dental setting, proficiency with practice management software, and excellent English communication.