Dental Front Desk Concierge — Patient Experience Lead

dental365; Flemington (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Generous Compensation

Health and Vision Insurance

401(K) Retirement Plan with Matching

Paid Time Off

In-house Dental Program

Fringe Benefits

Salary Range 18-24 USD per hour

Job summary

Dental365 is seeking a Front Desk Coordinator to elevate the patient experience at our Flemington, NJ practice. You’ll greet patients, manage phones, schedule appointments, input new records, and handle billing inquiries with a concierge touch.

Experience in dental or healthcare customer service is preferred. Strong organizational skills, flexibility, and excellent communication are essential to thrive in our team-oriented environment with competitive benefits.

Qualifications

• Prior dental field experience preferred.
• Resume showing stable employment history.
• Excellent organizational and communication skills.
• Flexibility to adapt to varying schedules.

Responsibilities

• Greet patients with concierge style service.
• Answer phones promptly and respond to messages.
• Manage schedules and confirm patient appointments.
• Enter new patient records and update ledgers (Denticon).
• Collect co-payments and verify PPO/FFS insurance.
• Address billing inquiries and direct to appropriate departments.
• Assist with office duties as directed by the Practice Manager.

Skills

Interpersonal communication

Organizational skills

Flexible scheduling

Tools

Denticon

Job description

Dental365 is seeking a Front Desk Coordinator to elevate the patient experience at our Flemington, NJ practice. You’ll greet patients, manage phones, schedule appointments, input new records, and handle billing inquiries with a concierge touch.

Experience in dental or healthcare customer service is preferred. Strong organizational skills, flexibility, and excellent communication are essential to thrive in our team-oriented environment with competitive benefits.