Dental Treatment Coordinator — Patient Experience Champion

Dental365; Bridgewater (MA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Generous compensation

Health & vision insurance

401K with matching

Paid time off

In-house dental program

Fringe benefits

Job summary

Dental365 in Bridgewater, MA is seeking a Treatment Coordinator to elevate the patient experience beyond the front desk. You will greet patients, manage scheduling, explain treatment plans, and coordinate with providers to ensure smooth daily operations.

The role requires at least two years of dental treatment planning experience, tech-savviness with practice management software, and excellent English communication.

Qualifications

• Minimum two years' experience with treatment planning in a dental setting.
• Tech savvy - experienced with relevant practice management software.
• Proficient in English with strong communication and interpersonal skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answering phones promptly and responding to messages.
• Maintaining accuracy of patient health records, insurance details, and procedure coding.
• Regularly collaborating with Office Manager for smooth daily operations.
• Present financial breakdowns to patients in accordance with provider’s treatment plan.
• Provide insight into the practice and support through direct reports, as needed.
• Implementing policy changes as provided and maintaining compliance with mandated regulations.

Skills

Treatment planning experience

English proficiency

Interpersonal skills

Tools

Practice management software

Job description

Dental365 in Bridgewater, MA is seeking a Treatment Coordinator to elevate the patient experience beyond the front desk. You will greet patients, manage scheduling, explain treatment plans, and coordinate with providers to ensure smooth daily operations.

The role requires at least two years of dental treatment planning experience, tech-savviness with practice management software, and excellent English communication.