Dental Treatment Coordinator: Patient Care & Plan Expert

Kids for the Future; Springfield (MA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Supportive team environment

Job summary

Passion Dental is seeking a Treatment Coordinator in Springfield to help patients understand treatment plans, insurance options, and financial arrangements. You will coordinate care between doctors, hygienists, and front desk staff to ensure a smooth patient journey.

The ideal candidate is organized, patient-focused, with strong communication skills and dental software experience. This full-time, non-exempt role offers competitive pay, opportunities for growth, and a welcoming team environment.

Qualifications

• Minimum 2 years of dental experience preferred.
• Experience with dental software preferred.
• Ability to explain treatment and financial options clearly and professionally.
• Strong communication and customer service skills.

Responsibilities

• Present and explain treatment plans to patients.
• Educate patients on options, insurance benefits, and financing.
• Coordinate scheduling for restorative, specialty, and follow-up treatments.
• Verify insurance benefits and explain coverage to patients.
• Support treatment acceptance through clear communication.

Skills

Communication

Customer service

Organization

Multitasking

Insurance knowledge

Treatment planning

Explain options

Teamwork

Patient care

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Passion Dental is seeking a Treatment Coordinator in Springfield to help patients understand treatment plans, insurance options, and financial arrangements. You will coordinate care between doctors, hygienists, and front desk staff to ensure a smooth patient journey.

The ideal candidate is organized, patient-focused, with strong communication skills and dental software experience. This full-time, non-exempt role offers competitive pay, opportunities for growth, and a welcoming team environment.