Dental Treatment Coordinator NH

btyDENTAL WA Group; New Haven Township (MI); On-site; USD 25,000 - 34,000; Full time

Job summary

btyDENTAL WA Group is seeking a friendly, reliable Dental Treatment Coordinator to join our Michigan team. No prior dental experience is required—training will be provided to qualified candidates with strong customer service skills.

Ideal applicants have experience in healthcare, finance, sales, or front desk roles, excellent communication abilities, and are organized, detail-oriented, and passionate about patient care. On-site position offering flexible pay depending on experience.

Qualifications

• Experience in customer service, healthcare, or front desk reception is preferred.
• Ability to explain treatment plans and insurance benefits clearly.
• Strong verbal and written communication skills.
• Organized, detail-oriented, and reliable.

Responsibilities

• Present dental treatment plans and explain recommended procedures to patients.
• Review and explain insurance benefits, coverage, and patient co-payments.
• Verify dental insurance eligibility and coverage for planned treatments.
• Educate patients about their recommended dental treatments.
• Coordinate treatment scheduling with front and back-office staff.
• Organize and maintain patient charts and ensure documentation is complete.
• Answer calls and communicate professionally with patients.
• Greet patients and provide excellent customer service.
• Collect patient payments and reconcile daily cash reports.
• Prepare and submit dental insurance claims.
• Assist with other administrative duties as needed.

Skills

Customer service

Communication

Organizational skills

Detail oriented

Dental experience

Job description

Dental Treatment Coordinator

Location:59041 Gratiot Ave, New Haven, MI 48048
Pay: $18–$25 per hour, depending on experience and qualifications

Job Overview

We are seeking a friendly, reliable, and professional Dental Treatment Coordinator to join our dental team in Michigan!

Dental experience is a plus, but not required. Training will be provided to qualified and dependable candidates.

Candidates with experience in customer service, healthcare, medical offices, sales, or front desk reception are encouraged to apply.

We are looking for someone who is organized, detail-oriented, and passionate about providing excellent patient service.

Job Responsibilities

• Present dental treatment plans and explain recommended procedures to patients.
• Review and explain insurance benefits, coverage, and patient co-payments.
• Verify dental insurance eligibility and coverage for planned treatments.
• Educate patients about their recommended dental treatments.
• Follow up with patients regarding pending treatment plans.
• Coordinate treatment scheduling and work closely with front and back-office staff.
• Organize and maintain patient charts and ensure documentation is complete.
• Answer telephone calls and communicate professionally with patients.
• Greet patients warmly and provide excellent customer service.
• Collect patient payments and reconcile daily cash reports.
• Prepare and submit dental insurance claims.
• Assist with other administrative duties as needed.

Preferred Qualifications

• At least 1 year of experience in healthcare, finance, sales, or customer service.
• Previous dental experience is an advantage.
• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to explain treatment plans and financial arrangements clearly.
• Strong organizational and multitasking abilities.
• Reliable, professional, and willing to learn.

No dental experience? No problem! Training will be provided for qualified candidates who demonstrate a positive attitude, reliability, and willingness to learn.

Compensation

$18–$25 per hour, depending on experience and qualifications.

Workplace Safety

• Personal protective equipment (PPE) provided or required.
• Regular sanitizing, disinfecting, and cleaning procedures.
• Appropriate workplace safety protocols in place.

Join Our Team!

If you are friendly, dependable, and enjoy helping patients understand their dental treatment options, we would love to hear from you.