Dental Patient Care Coordinator

Gentledental Mi; Flint (MI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Team-oriented work environment

Modern dental technology

Job summary

Family Dental Group in Flint, MI is seeking a Patient Service Representative to join our clinical team. You will greet patients, answer calls, schedule appointments, and support the office staff while helping patients understand financial options for their treatment plans.

The ideal candidate brings exceptional customer service, experience in a dental or medical office, and knowledge of dental insurance plans (HMO/PPO). We offer a team-oriented environment and comprehensive benefits.

Qualifications

• Experience in a dental, medical, or other health-care office is preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Responsibilities

• Answer phones and handle patient inquiries.
• Make appointments and manage scheduling.
• Assist with patient treatment plans and acceptable financial arrangements.
• Support staff and Office Manager with day-to-day tasks.

Skills

Customer service

Phone etiquette

Communication skills

Adaptability

Job description

Family Dental Group in Flint, MI is seeking a Patient Service Representative to join our clinical team. You will greet patients, answer calls, schedule appointments, and support the office staff while helping patients understand financial options for their treatment plans.

The ideal candidate brings exceptional customer service, experience in a dental or medical office, and knowledge of dental insurance plans (HMO/PPO). We offer a team-oriented environment and comprehensive benefits.