Dental Treatment Coordinator: Growth & Bonus

Platinum Dental Services; Commerce City (CO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive Pay

Monthly Bonus Opportunities

Comprehensive Benefits: Medical,Dental

Comprehensive Benefits: Vision

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Career Growth

Supportive Team Environment

Job summary

Platinum Dental is seeking a results-driven Schedule Manager (Dental Treatment Coordinator) to join our team and help patients move forward with care. You’ll coordinate treatment plans, educate patients on options, and manage a dynamic dental schedule to support office growth.

You’ll collaborate with dentists and the clinical team to ensure accurate information, excellent patient service, and timely follow-ups. Growth opportunities exist within a supportive work environment at Platinum Dental.

Qualifications

• Strong communication, interpersonal, and relationship-building skills.
• Confidence discussing treatment recommendations and financial options with patients.
• Ability to build trust and help patients feel comfortable making informed decisions.
• Goal-oriented mindset with motivation to achieve measurable performance goals.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent follow-up skills and commitment to maintaining an organized schedule.
• Positive attitude, coachable mindset, and willingness to learn.

Responsibilities

• Present and explain recommended dental treatment plans clearly and confidently.
• Help patients understand treatment recommendations, timelines, costs, and next steps.
• Build trusting relationships and address patient questions or concerns with empathy and professionalism.
• Support informed treatment decisions through effective communication and patient education.
• Collaborate with dentists and clinical team members to ensure patients receive accurate treatment information.
• Deliver a positive, personalized patient experience throughout the treatment process.
• Manage and optimize the dental schedule to support efficient patient flow and office productivity.
• Schedule appointments for recommended treatment and help patients understand the importance of completing their care.
• Follow up with patients who have unscheduled treatment to address questions and scheduling barriers.
• Help reduce schedule gaps through proactive patient communication and appointment coordination.
• Monitor scheduling opportunities and work with the clinical team to maintain a productive daily schedule.
• Support patient retention by encouraging consistent follow-up care and future appointments.
• Maintain accurate scheduling information and patient communication records.
• Verify dental insurance benefits and communicate estimated coverage to patients.
• Explain treatment costs, insurance estimates, and available payment options.
• Help patients understand their financial responsibilities before treatment.
• Coordinate financial arrangements according to office policies.
• Communicate professionally with patients regarding outstanding balances and payment expectations.
• Collaborate with billing and office team members to resolve insurance and financial questions.
• Track patient follow-ups and treatment scheduling opportunities.
• Identify opportunities to improve scheduling efficiency and patient communication.
• Work closely with the Office Leader, dentists, and clinical team to support daily office performance.
• Contribute to a positive, collaborative, and results-driven team environment.
• Maintain professionalism, accuracy, and patient confidentiality in all interactions.

Skills

Communication

Interpersonal skills

Relationship-building

Organizational skills

Multi-tasking

Follow-up skills

Problem-solving

Patient service

Job description

Platinum Dental is seeking a results-driven Schedule Manager (Dental Treatment Coordinator) to join our team and help patients move forward with care. You’ll coordinate treatment plans, educate patients on options, and manage a dynamic dental schedule to support office growth.

You’ll collaborate with dentists and the clinical team to ensure accurate information, excellent patient service, and timely follow-ups. Growth opportunities exist within a supportive work environment at Platinum Dental.