Dental Treatment Coordinator - Full Time

Dentrust Optimized Care Solutions; Campbell (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Paid holidays

Health, vision, and dental coverage

401K with company matching

Job summary

DOCS Dental is seeking a friendly Member Coordinator to be the welcoming face at a military-family dental practice. You will greet patients, manage a multi-line phone system, schedule appointments in Denticon, and keep the reception area organized with excellent service.

We require a high school diploma and 1–2 years of administrative experience, a valid driver’s license, and willingness to obtain a Real ID before starting.

Qualifications

• High school diploma and 1–2 years of administrative experience.
• Valid driver’s license and reliable transportation.
• Willingness to obtain Real ID before starting; dental software experience preferred.

Responsibilities

• Organize workflow, prioritize tasks, and handle multiple responsibilities efficiently.
• Greet patients warmly, making them feel comfortable and valued.
• Answer a multi-line phone system with friendly, professional etiquette.
• Schedule appointments using Denticon and ensure data accuracy.
• Perform daily close-out procedures and maintain a tidy reception area.
• Build positive relationships with patients and provide excellent customer service.

Skills

Organizational skills

Communication skills

Education

High school diploma

Tools

Denticon

Microsoft Office

Job description

Job Type

Full-time

Description

Join DOCS Dental as a Member Coordinator – Be the Friendly Face of Our Military Dental Practice!

DOCS Dental is seeking a welcoming, organized Member Coordinator to join our team in a state-of-the-art dental practice serving military families and veterans. As part of the Army and Air Force Exchange Services, our practice is committed to building lasting relationships with our patients in a warm, family-like atmosphere.

Why Join DOCS Dental?

At DOCS Dental, we believe in more than just providing care—we believe in building relationships. Our practices are expanding, and we’re looking for talented, compassionate dental professionals who are dedicated to serving the families of those who serve our nation. With a family-oriented environment, cutting-edge technology, and the unique opportunity to work on military bases, you'll experience professional growth while making a real difference.

Office Hours

• Monday – Friday: 8:0 a.m. – 5:0 a.m.
• Saturdays: 8:00 a.m. – 4:00 p.m.

Your Key Responsibilities

• Organize workflow, prioritize tasks, and handle multiple responsibilities efficiently.
• Greet patients warmly, making them feel comfortable and valued.
• Answer a multi-line phone system with friendly, professional etiquette.
• Schedule appointments using our Denticon software and ensure data accuracy.
• Perform daily close-out procedures and maintain a tidy reception area.
• Build positive relationships with patients and provide excellent customer service.

Why Join DOCS Dental? As a key member of our team, you’ll support our mission to provide exceptional dental care to the military community. We’re looking for someone who values patient relationships and brings enthusiasm to a collaborative, supportive work environment.

Requirements

What We’re Looking For:

• High school diploma and at least 1-2 years of administrative experience.
• Current driver’s license and reliable transportation.
• Must have or be willing to obtain a Real ID before starting.
• Preferred experience in a dental office and knowledge of dental software.
• Strong organizational, communication, and Microsoft Office skills.
• Thorough criminal background check and urinalysis required

What We Offer For Full-Time Team Members

At DOCS Dental, we value our employees and offer a competitive benefits package, including:

• Competitive salary based on experience.
• The chance to provide care to military dependents, making a lasting impact.
• Generous Paid Time Off and paid holidays.
• Comprehensive health, vision, and dental coverage.
• Health Savings Account (HSA), Long Term Disability, and Short-Term Disability & Life Insurance options.
• 401K with company matching contributions.

Commitment To Diversity And Inclusion

DOCS Health is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees and applicants, free from unlawful discrimination and harassment, ensuring everyone feels valued and respected.

If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.

DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.