Dental Treatment Coordinator & Front Desk

Chcahealth; Sacramento (CA); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Vacation, holiday & sick paid time off

401(k) with match

Employee assistance program

Job summary

Community Health Centers of America in Sacramento seeks a Dental Treatment Coordinator & Front Desk Assistant to manage patient flow, treatment planning, billing intro, and scheduling. The role combines patient-facing duties with administrative tasks and financial coordination to support clinic operations.

Requirements include dental field experience, CPT code knowledge, and strong communication. Bilingual English/Spanish or other languages are preferred; high school diploma required.

Qualifications

• Experience in the dental field and knowledge of CPT codes is mandatory.
• Two years experience in dental treatment coordinator required, 5 years preferred
• Strong knowledge of dental HMO and Medi-Cal dental plans, insurance verification, fee schedules and financial presentation
• Experience with dental management software and proficiency in MicroSoft Excel and Office suite
• Excellent communication and interpersonal skills to effectively interact with patients and dental team members
• Strong organizational skills with focus on accuracy, detail and multitasking
• High school diploma or equivalent
• Bilingual English and Spanish, Russian, Farsi or Pashto preferred

Responsibilities

• Greet and welcome patients to the dental office with compassion and professionalism, assisting with check-in and check-out processes
• Partner with dentist to present treatment plans to patients, providing clear explanations and answering questions. Educate patients on benefits, insurance coverage and financial options. Help address financial barriers.
• Verify insurance eligibility and benefits and manage submission and follow-up of dental claims, pre-estimates and referrals.
• Schedule and confirm appointments for dental treatments
• Coordinate with dental team to ensure smooth patient flow and efficient treatment scheduling
• Maintain accurate patient records and update information timely to support treatment and billing consistent with HIPAA and requirements
• Assist with managing office inventory and ordering supplies

Skills

Communication skills

Bilingual English/Spanish

Attention to detail

Multitasking

Teamwork

Customer service

Education

High School Diploma or GED

Tools

Dental management software

Microsoft Office

Excel

Job description

All Jobs > Dental Treatment Coordinator & Front Desk

Dental Treatment Coordinator & Front Desk Sacramento

Community Health Centers of America is seeking a compassionate, organized and knowledgeable Dental Treatment Coordinator & Front Desk Assistantto join their dental clinic team in Sacramento. We are a non-profit organization dedicated to providing top-tier care for every member of our community. Learn more at www.chcahealth.org.

The Treatment Coordinator is essential to providing exceptional patient care, coordinating treatment plans, and managing financial discussions with patients. This role involves a combination of patient-facing duties, administrative support, and financial coordination, ensuring that patients understand the treatment options and financial responsibilities while supporting efficient clinic operations. The Treatment Coordinator’s main responsibilities are to clearly explain treatment options to the patient, coordinate a treatment plan with the doctor and present it to the patient, and be knowledgeable about the treatment and timelines with the patient. This position will also cover the front desk to ensure a welcoming and efficient patient flow and compliant documentation.

Experience

***Experience in the dental field and knowledge of CPT codes is mandatory.***

Responsibilities

• Greet and welcome patients to the dental office with compassion and professionalism, assisting with check-in and check-out processes
• Partner with dentist to present treatment plans to patients, providing clear explanations and answering questions. Educate patients on benefits, insurance coverage and financial options. Help address financial barriers.
• Verify insurance eligibility and benefits and manage submission and follow-up of dental claims, pre-estimates and referrals.
• Schedule and confirm appointments for dental treatments
• Coordinate with dental team to ensure smooth patient flow and efficient treatment scheduling
• Maintain accurate patient records and update information timely to support treatment and billing consistent with HIPAA and requirements
• Assist with managing office inventory and ordering supplies

Join our team at the dental office as a Treatment Coordinator! In this role, you will play a crucial part in ensuring our patients receive the highest quality care by coordinating their treatment plans and providing exceptional customer service. If you have previous experience in a dental office, excellent communication skills, and a passion for helping others, we would love to hear from you.

Benefits

• Vacation, holiday & sick paid time off
• 401(k) w match
• Employee assistance program

Schedule

• Monday to Friday

Requirements

• Two years experience in dental treatment coordinator required, 5 years preferred
• Strong knowledge of dental HMO and Medi-Cal dental plans, insurance verification, fee schedules and financial presentation
• Experience with dental management software and proficiency in MicroSoft Excel and Office suite
• Excellent communication and interpersonal skills to effectively interact with patients and dental team members
• Strong organizational skills with focus on accuracy, detail and multitasking
• High school diploma or equivalent
• Bilingual English and Spanish, Russian, Farsi or Pashto preferred