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Dental Front Desk Treatment Coordinator

Overland Dental Practice

Temecula (CA)

On-site

USD 35,000 - 50,000

Full time

30+ days ago

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Job summary

An established industry player in dental care is seeking a dedicated Dental Receptionist to enhance patient experiences at their office. This role is pivotal in providing exceptional customer service, managing appointments, and maintaining patient records. The ideal candidate will thrive in a fast-paced environment, showcasing their multitasking abilities while ensuring a warm and welcoming atmosphere for all visitors. If you are passionate about patient care and possess the necessary skills, this opportunity is perfect for you to make a meaningful impact in a supportive team setting.

Benefits

Bonus based on performance
Employee discounts
Flexible schedule

Qualifications

  • Previous experience in a dental office setting is required.
  • Must have excellent customer service and communication skills.

Responsibilities

  • Greet patients and visitors in a friendly and professional manner.
  • Schedule appointments and manage patient records effectively.

Skills

Customer Service
Communication Skills
Multitasking
Bilingual Spanish

Tools

Dentrix

Job description

Benefits:

  1. Bonus based on performance
  2. Employee discounts
  3. Flexible schedule

Dental Receptionist Job Summary

The Dental Receptionist will be responsible for providing excellent customer service to patients and visitors as they enter the dental office. The role includes scheduling appointments, answering phone calls, updating patient records, collecting payments, and filing insurance claims. The Dental Receptionist must maintain a professional demeanor and provide a warm, welcoming atmosphere for all patients.

Dental Receptionist Duties and Responsibilities

  1. Greet patients and visitors in a friendly and professional manner
  2. Schedule appointments and confirm upcoming appointments
  3. Manage patient records, update information, and file paperwork
  4. Collect payments for services rendered and file insurance claims
  5. Answer calls and respond to patient inquiries and provide information as needed

Dental Receptionist Requirements and Qualifications

  1. Dentrix knowledge, insurance verification, post-treatment plans
  2. Must have previous experience in a dental office setting
  3. Excellent customer service and communication skills
  4. Able to multitask and prioritize tasks in a fast-paced environment
  5. Prefer bilingual Spanish
  6. Dentrix proficiency
  7. Back floor/X-ray knowledge, cross-trained preferred
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