Dental Treatment Coordinator

Charm Dental; San Diego (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in dental care is looking for a skilled front desk manager to enhance patient experiences and streamline office operations. This role is vital in managing appointments, treatment plans, and billing processes while providing exceptional customer service. The ideal candidate will have a strong understanding of dental terminology and experience with practice management software. Join a dedicated team where your contributions will make a significant impact on patient care and satisfaction. If you are passionate about dental health and enjoy working in a dynamic environment, this opportunity is perfect for you.

Benefits

401(k)

Performance Bonus

Dental Insurance

Immediate Opening

Qualifications

• Experience in front desk management or treatment coordination is essential.
• Knowledge of dental terminology and billing processes is required.

Responsibilities

• Manage patient scheduling, treatment plans, and billing inquiries.
• Serve as the main contact for patients and ensure smooth patient flow.

Skills

Customer Service

Dental Terminology

Scheduling

Billing

Tools

Open Dental

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Immediate opening

Seeking an experienced front desk manager/treatment coordinator/biller to join our team.

Front Office Duties Include: Scheduling, treatment plan presentation, collections, posting payments, billing, claim follow up.

Knowledge of Open Dental practice management software is HIGHLY preferred.

Responsibilities:

• Serve as the main point of contact for patients seeking treatment
• Maintain patient flow and schedule appointments and coordinate treatment plans for patients
• Verify insurance coverage and obtain necessary authorizations for treatment
• Knowledge of basic and advanced dental terminology and being comfortable with presenting dental information to patients
• Present treatment plan and financial arrangements (Sunbit, Carecredit)
• Bill/preauthorize/follow up with dental insurance company
• Collect and process patient payments and assist with billing inquiries
• Maintain accurate and up-to-date medical records and demographics
• Follow up with healthcare providers (including specialists) to ensure seamless patient care
• Provide exceptional customer service and address patient concerns or questions in a professional manner

Job Type: Full-time

Pay: $20.00 - $28.00 per hour