Dental Treatment Coordinator

Lightwave Dental; Richmond (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Lightwave Dental is seeking a Dental Treatment Coordinator in Richmond, VA, to provide exceptional service to patients. The role focuses on educating patients about treatment plans, managing appointments, and ensuring accurate patient accounts while supporting the dental team's needs and growth initiatives.

Benefits

Health and dental benefits

401(k)

Holiday pay

Paid time off

Qualifications

• High school diploma or equivalent required.
• Minimum of two years front office experience in a dental setting.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Educate and consult patients on treatment plans.
• Schedule and confirm patient appointments.
• Collect payments for services rendered.

Skills

Customer Service

Communication

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Dental software

Job description

About the Practice

At River Run Dental Spa in Richmond, our dentists are a collection of the best, and we aren’t the only ones who think so. In fact, our dental spa is consistently voted a Richmond favorite by other local dental professionals as well as the general public. We invest in our doctors and staff so that they can continually provide exceptional care for their patients.

Responsibilities

We are looking for a Dental Treatment Coordinator team member who will:

• Educate, consult and present patient treatment plans.
• Schedules and confirms patient appointments.
• Verifies insurance for all clinical appointments.
• Enters information on dental software in patient accounts.
• Ensures and reviews entire patient account for complete and accurate information.
• Collects all monies due for services rendered.
• Develops and maintains doctor/hygiene schedules as necessary.
• Support marketing and promotional activities to increase and stimulate new patient growth.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.

Requisition Number

2025-15760