Dental Treatment Coordinator

Grand Mission Dentistry; Richmond (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A growing dental practice in Richmond, Texas, is seeking a Treatment Coordinator to join its friendly team. The role involves greeting patients, handling insurance matters, and providing excellent customer service, making patient care a primary focus. Ideal candidates will have experience in dental environments, strong communication skills, and a proactive approach. Benefits include a sign-on bonus, paid holidays, health and dental benefits, and a 401k plan.

Benefits

$750 Sign on Bonus (after 6 months)

Paid Holidays and PTO

Health and Dental Benefits

401k

Qualifications

• Experience with dental terminology and basic insurance required.
• Ability to speak a second language is a plus.

Responsibilities

• Greet and check patients in, verifying paperwork and consent forms.
• Assist patients with financing options and insurance questions.
• Notify patients about treatment plans and follow up on pending treatments.

Skills

Customer Service

Communication

Attention to Detail

Computer Skills

Interpersonal Skills

Education

Dental Experience Preferred

Job description

Grand Mission Dentistry:
We are a growing dental practice looking for a friendly and communicative team member who is a critical thinker, great communicator, and has excellent customer service skills who wants to be part of a dynamic, growing practice. Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members, and the community.

We're looking for someone with the following qualities.

Qualifications:

• Computer skills, knowledge of open dental is a plus but mainly wanting experience with computers
• Our office is looking for someone who has attention to detail.
• With great communication skills.
• A bubbly outgoing personality.
• With excellent customer service who always puts patient care as a primary goal.
• Must be punctual, proactive, a team player, and a thorough communicator! Keep the doctor, back team aware of changes to the schedule.
• An efficient multi-tasker is a plus!

Some Duties of Treatment Coordinate:

• Greeting & checking patients in, verifying paperwork, consent forms.
• Answer and respond to telephone calls with a professional and friendly tone.
• Verify patient insurance is entered correctly before presenting
• Creating value of the treatment plans being presented
• Providing support to other team members of the office as needed.
• Knowledge of basic dental insurance, obtaining breakdowns, entering into software correctly, and how to apply for the patient's appointment.

Some Duties of the Treatment Plan Coordinator:

• Able to calculate fees for treatment based on various fee schedules and plans accurately.
• Assist patients with financing options, insurance questions and treatment concerns.
• Following up on pending treatment plans to help assist patients.
• Notify patients when pre-estimates come back and schedule appointments after making proper financial arrangements.
• Prepare in advance treatment consent forms, including surgical, endodontic, and general consents.
• Record chart entries from phone or in-person conversations when appropriate.
• Manage doctor charts for treatment plans, treatment conferences, letters and phone calls.
• Prepare financial treatment plans and present plan options to patient at end of their appointment.
• Assist with posting correct treatment codes for billing insurance.
• Update insurance information on all patients at all times.

Requirements:

• Dental Experience Preferred.
• Knowledge of Dental Terminology and Basic Insurance.
• Experience with dental insurance and background required.
• Speaking a second language is a plus!

Benefits:

• $750 Sign on Bonus (given after 6 months employment).
• Helping people every day.
• Paid Holidays and PTO.
• Health and Dental Benefits.
• 401k.

If this sounds like you please email us your resume to grandmissiondentistry at gmail.com with the subject heading as either Receptionist or TxPlanCoord. To qualify for the bonus, please send a 2nd email to jill @ grandmissiondentistry.com with the subject as "bonus me". Must send the 2 emails to qualify. Thank you!