Dental Treatment Coordinator

American Dental Companies; Peoria (AZ); On-site; USD 63,039,000 - 71,635,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401(k) retirement options

Job summary

Peoria Dental Smiles in Peoria, AZ is seeking a Dental Treatment Coordinator to join our growing team. In this patient-facing role, you will bridge the gap between diagnoses and care by presenting treatment plans, explaining insurance coverage, and guiding patients through financing options.

You will work closely with doctors and the administrative team in a fast-paced practice that values accuracy, communication, and a positive, team-oriented culture.

Qualifications

• 2+ years of experience presenting dental treatment plans and arranging financing.
• Strong knowledge of dental insurance verification, claims submission, and dental terminology.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to thrive, multi-task, and stay organized in a fast-paced, high-volume environment.

Responsibilities

• Present and explain treatment plans clearly to patients.
• Discuss costs, verify insurance benefits, and present financing options.
• Submit dental claims, track status, and provide accurate co-pay estimates.
• Engage patients and guide them through their care journey.
• Schedule treatments and collaborate with doctors and the hygiene team to optimize daily production.

Job description

Elevate Your Dental Career as a Treatment Coordinator in Peoria!

Location: 8877 W Union Hills Dr, Suite 300, Peoria, AZ 85382

Position Type: Full-Time

Schedule: Monday - Thursday: 8:30 AM - 5:00 PM | Friday: 8:30 AM - 3:00 PM

Pay Rate: $22.00 - $25.00 / hour (Hourly)

About Peoria Dental Smiles

At Peoria Dental Smiles, we deliver high-quality, comprehensive dental care in a warm, patient-first environment. Our practice is led by Dr. Reese Turner, DDS-a highly experienced dentist who has served the Peoria community for over 25 years-and Dr. Roxanne Imanian, DMD, an expert clinician, A.T. Still University graduate, and active member of the American Academy of Clear Aligners. Together with our talented team of 3 hygienists, our fast-growing practice specializes in general and preventive dentistry, advanced cosmetic smile makeovers, Invisalign clear aligners, dental implants, and therapeutic/aesthetic Botox treatments. We take pride in cultivating a positive, team-oriented, and professional culture where team members are supported, valued, and empowered to succeed.

Position Overview

We are seeking an energetic, confident, and highly organized Dental Treatment Coordinator to join our growing team. In this pivotal patient-facing role, you will bridge the gap between clinical diagnoses and patient care by presenting comprehensive treatment plans, explaining insurance coverage, and navigating financial solutions. Working closely with our doctors and administrative team in a fast-paced setting, you will be the primary advocate guiding patients toward achieving optimal oral health.

Key Responsibilities

• Treatment Presentation: Present and explain recommended treatment plans clearly, addressing patient questions, overcoming objections, and emphasizing the value of care.
• Financial Counseling: Discuss treatment costs, verify insurance benefits, and present financing options (such as CareCredit) to create manageable payment arrangements.
• Insurance Coordination: Submit dental insurance claims, track outstanding/pending claims, verify patient benefits, and ensure accurate co-pay estimates.
• Patient Engagement: Build lasting relationships, follow up with pending treatment leads, and guide patients through their care journey.
• Scheduling & Team Collaboration: Work closely with our doctors and hygiene team to schedule treatment appointments efficiently and maximize daily production schedules.

Qualifications

Requirements:

• 2+ years of experience presenting dental treatment plans and financial arrangements.
• Solid working knowledge of dental insurance verification, claim submission, and dental terminology.
• Strong financial presentation skills with a proven ability to close treatment plans.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to thrive, multi-task, and stay organized in a fast-paced, high-volume environment.

Preferences:

• Experience with dental practice management software (e.g., Dentrix, Eaglesoft, or Open Dental).
• Familiarity with specialty treatment workflows (e.g., Invisalign, Implants, Cosmetic Dentistry, or Botox procedures).

Benefits & Compensation

• Competitive Pay: $22.00 - $25.00 / hour (commensurate with experience).
• Comprehensive ADC Benefits Package: Health, Dental, Vision, Paid Time Off (PTO), and 401(k) retirement options.
• Great Schedule: Finish early every Friday at 3:00 PM with your weekends completely free!
• Supportive Environment: Work within a collaborative, growth-focused practice culture that values your contributions.