Dental Treatment Coordinator

btyDENTAL WA Group; Edmonds (WA); On-site; USD 28,000 - 37,000; Full time

Job summary

btyDENTAL WA Group in Edmonds, WA seeks a friendly front-desk team member to support patient intake, scheduling and billing. Responsibilities include greeting patients, verifying insurance, collecting payments, presenting treatment plans and submitting claims.

Experience in healthcare or dental settings is preferred, but strong customer service and front-office experience in healthcare, medical or sales roles are welcome. COVID-19 vaccination is required.

Qualifications

• 1+ years of work experience in healthcare, finances, or sales.
• 1+ years of experience in dental (preferred).
• Strong verbal communication skills and outstanding interpersonal skills.

Responsibilities

• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.
• Courteously answers the telephone and interact professionally with patients
• Greet all patients with a smile and a professional, courteous attitude
• Manage the patient schedule, working cooperatively with front and back-office staff to ensure workflow
• Verify insurance coverage for the planned treatment
• Collect payment from patients and reconciles daily cash reports
• Preparing patient prescriptions
• Present treatment plans after calculating patient co-payments and insurance benefits
• Educating patients about their treatment
• Preparing & submitting dental claims

Skills

Verbal communication

Interpersonal skills

Healthcare experience

Job description

We are seeking friendly and professional staff to come on board. The job comes with training, only if you are reliable. If you have dental experience, that's an advantage. Still, even if you do not have dental experience, related experience such as customer service, medical field, or front receptionist experiences are welcome.

Job Descriptions:

• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.
• Courteously answers the telephone and interact professionally with patients
• Greet all patients with a smile and a professional, courteous attitude
• Manage the patient schedule, working cooperatively with front and back-office staff to ensure
  workflow
• Verify insurance coverage for the planned treatment
• Collect payment from patients and reconciles daily cash reports
• Preparing patient prescriptions
• Present treatment plans after calculating patient co-payments and insurance benefits
• Educating patients about their treatment
• Preparing & submitting dental claims

Preferred Job Requirements:

• 1+ years of work experience in healthcare, finances, or sales
• 1+ years of experience in dental
• Strong verbal communication skills and outstanding interpersonal skills

COVID-19 precautions

• Fully vaccination against COVID-19 required
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Salary

$20-27 per hour, depending on experience