Dental Technology Support Specialist
Envista
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Benefits offered by this job
Job summary
Nobel Biocare, an Envista company, seeks a Technical Support Representative to deliver expert technical assistance for implant, restorative, and digital workflow solutions. You will troubleshoot software and hardware issues, guide customers through complex workflows, and collaborate across Care, Sales, Clinical Affairs, Manufacturing and Product Management to ensure top-tier service.
The role requires strong technical aptitude, excellent communication, and the ability to manage multiple
Qualifications
- Associate's or higher degree preferred.
- Experience with dental CAD/CAM software and workflows.
- Experience supporting software and hardware in clinical or dental lab settings.
Responsibilities
- Provide technical support for Nobel Biocare products and workflows.
- Troubleshoot issues with software, equipment, and digital workflows.
- Document interactions and resolutions in CRM/ticketing systems.
- Escalate complex issues to cross-functional teams for timely resolution.
Skills
Education
Tools
Job description
Nobel Biocare, an Envista company, seeks a Technical Support Representative to deliver expert technical assistance for implant, restorative, and digital workflow solutions. You will troubleshoot software and hardware issues, guide customers through complex workflows, and collaborate across Care, Sales, Clinical Affairs, Manufacturing and Product Management to ensure top-tier service.
The role requires strong technical aptitude, excellent communication, and the ability to manage multiple
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