Dental Scheduling Specialist — Patient Experience & Growth

Mark J Fabey DMD PC; Easton (Northampton County); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Competitive salary

Opportunity for advancement

Job summary

Mark J Fabey DMD PC in Easton, PA is seeking a friendly Dental Scheduling Coordinator to join our team. This role focuses on welcoming patients and coordinating seamless appointment scheduling to support a growing, patient-centered practice.

You will manage daily schedules, handle calls and inquiries, verify insurance, collect co-pays, and maintain accurate records using Dentrix or Dentrix Ascend. A high school diploma or equivalent is required.

Qualifications

• Requires experience in a dental or medical front office scheduling role.
• Familiarity with Dentrix or Dentrix Ascend software.
• Knowledge of dental insurance plans, verification, and basic billing processes.

Responsibilities

• Manage and optimize daily appointment schedule to maximize provider productivity.
• Answer incoming calls, respond to patient inquiries, and confirm upcoming appointments.
• Greet and check in patients, ensuring a positive front desk experience.
• Coordinate patient recalls, follow-ups, and treatment plan scheduling.
• Verify dental insurance eligibility and collect co-payments at time of service.
• Maintain accurate patient records and update demographics in management software.
• Communicate with clinical staff to ensure smooth patient flow.

Skills

Communication skills

Organizational skills

Multitasking

Customer service oriented

Education

High school diploma or equivalent

Tools

Dentrix

Dentrix Ascend

Job description

Mark J Fabey DMD PC in Easton, PA is seeking a friendly Dental Scheduling Coordinator to join our team. This role focuses on welcoming patients and coordinating seamless appointment scheduling to support a growing, patient-centered practice.

You will manage daily schedules, handle calls and inquiries, verify insurance, collect co-pays, and maintain accurate records using Dentrix or Dentrix Ascend. A high school diploma or equivalent is required.