Dental Scheduling & Patient Finance Coordinator

Lightwave Dental Management LLC; Summerville (SC); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Lightwave Dental Management LLC seeks a Scheduling Coordinator in Summerville, SC to manage patient checkouts, balances, and appointment flow. The role includes answering phones, scheduling for new and existing patients, and coordinating with the clinical team to ensure a smooth patient experience.

The ideal candidate has 1+ year of dental/medical front office experience, strong organizational skills, and proficiency with Tab32 and Microsoft Office.

Qualifications

• 1+ year of administrative/front office/patient advocate experience, preferably in a dental or medical setting.
• Proficient with Microsoft Office and Practice Management Software such as Tab32; ability to learn new programs.
• Well-organized with the ability to prioritize multiple tasks and responsibilities.
• Demonstrates independent thinking and sound judgment.
• Ability to perform frequent, repetitive work with attention to detail.
• Flexible and able to adapt to different assignments with a positive attitude.
• Maintains confidentiality with patient information.
• Capable of working independently or in a team.

Responsabilités

• Answer phone calls and schedule appointments for new and existing patients.
• Collect all monies due for services rendered.
• Call insurance companies for benefit breakdowns and enter data into Tab32.
• Review and update patient status in Tab32.
• Audit upcoming schedules for accuracy and frequency limits.
• Determine dental benefit eligibility and payment estimates for financial arrangements.
• Confirm unconfirmed appointments.
• Scan EOBs and request updated x-rays from doctors.
• Create and electronically send dental claims daily.
• Correspond with patients verbally and via email.
• Oversee appointment scheduling to keep days productive.
• Coordinate with clinical team to ensure smooth patient management.
• Present treatment plans when necessary.
• Respond to doctors, patients, and staff inquiries; seek assistance as needed.
• Perform general office duties as required.

Connaissances

Admin experience

Multitasking

Attention to detail

Communication skills

Confidentiality

Outils

Tab32

Microsoft Office

Description du poste

Lightwave Dental Management LLC seeks a Scheduling Coordinator in Summerville, SC to manage patient checkouts, balances, and appointment flow. The role includes answering phones, scheduling for new and existing patients, and coordinating with the clinical team to ensure a smooth patient experience.

The ideal candidate has 1+ year of dental/medical front office experience, strong organizational skills, and proficiency with Tab32 and Microsoft Office.