Dental Revenue Cycle Payment Posting

Star Dental Partners; Plano (TX); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off (PTO) and holidays

Bereavement leave

Jury Duty leave

Life & AD&D insurance

Employee Assistance Program (EAP)

Medical, Dental, Vision insurance

Short-Term Disability

Voluntary Life & AD&D Insurance

FSA</br> (Flexible Spending Accounts)

Pet Insurance

401k (Pre-Tax & Roth)

Job summary

Star Dental Partners in Plano, TX is seeking a Revenue Cycle Payment Poster to join our fast-paced dental services organization. The role focuses on posting payments, verifying insurance information, and assisting with day-end processes across multiple offices.

You will work with insurance EOBs, denials, and adjustments to keep patient ledgers accurate. Strong experience with Dentrix PMS is preferred in our collaborative team environment.

Qualifications

• High School diploma.
• 3 years of experience in the dental industry.
• 2 years of collections, accounts receivable, and/or related experience.
• Proficient in Practice Management Software (PMS); Dentrix preferred.

Responsibilities

• Enter payments and adjustments at the Provider level with a high degree of accuracy.
• Collect and review all required patient insurance information to complete the billing, collections, appeal, and/or cash processes.
• Assist in performing day end and month end processing.
• Process dental insurance EOBs, appeals, denials, and follow up with denial resolutions.
• Research and resolve electronic claim rejections and correspondence.
• Independently analyze reimbursement trends or delays and report findings.

Skills

Attention to detail

Prioritization

Multi-tasking

Team player

Communication skills

Professionalism

Education

High School diploma

Tools

Dentrix

PMS (Practice Management Software)

Job description

Star Dental Partners (SDP) is currently seeking a Revenue Cycle Payment Poster to join our high-growth and fast-paced Dental Service Organization (DSO). This position will interact with insurance companies to follow-up on open claims, process patient insurance refunds and primarily post payments. In this role, the payment poster will interpret insurance explanation of benefits (EOB) statements to post the payments to open patient insurance claims in the practice management software. Additionally, necessary adjustments to claims to ensure the ledger accurately reflects the insurance EOB's will also be required. Payment posting for multiple office locations will be required and insurance credentialing knowledge is a strong preference. The revenue cycle payment poster is a full time hourly position with the following benefits offered:

• Paid Time Off (PTO) as well as Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Employee Life & AD&D insurance
• Paid Employee Assistance Program (EAP) for all employees and their household
• Medical, Dental, and Vision Insurance (BCBS)
• Voluntary Short-Term Disability
• Voluntary Life & AD&D Insurance
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
• Pet Insurance
• 401k (Pre-Tax & Roth employee participation)

Payment Posting (primary Responsibility) & Accounts Receivable

• Enter payments and adjustments at the Provider level with a high degree of accuracy.
• Collect and review all required patient insurance information to complete the billing, collections, appeal, and/or cash processes.
• Assist in performing day end and month end processing.

Claims Appeals & Denials

• Process dental insurance EOBs, appeals, denials, and following up with denial resolutions appropriately.
• Research and resolve any electronic claim rejections.
• Process any necessary insurance or patient correspondence.
• Independently analyze, report, and communicate any reimbursement trends or delays, such as billing denials, claim denials, pricing errors, payments, etc.
• Perform other duties as required to support the Revenue Cycle department.

Knowledge, Skills & Abilities

• Demonstrate sense of urgency and works well under pressure
• Self-motivated and goal-oriented, with the initiative to work independently
• Excellent team player and ability to collaborate
• Highly detail-oriented and accurate
• Strong ability to prioritize, multi-task, and meet deadlines
• Excellent written and verbal communication skills
• Represent the company with a high level of professionalism
• Ability to efficiently handle a variety of confidential information
• Solid integrity, responsibility, and accountability

Required Qualifications

• High School diploma
• 3 years of experience working in the dental industry
• 2 years of collections, accounts receivable, and/or related experience
• Proficient in Practice Management Software (PMS) required; Dentrix preferred

Work Conditions

• Required to commute to the Plano, TX office
• Ability to maintain a full-time employment schedule of approximately 40 hours per week; extended hours may be requested or required
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.