Dental Receptionist/Treatment Coordinator

Westfield Smiles; Westfield (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a friendly Dental Receptionist to join their team. This role is vital for ensuring smooth operations in a busy dental office, where you'll greet patients, manage appointments, and assist with various administrative tasks. Your expertise in dental terminology and practice management software will be crucial in providing excellent service. If you have a passion for helping others and a knack for organization, this opportunity offers a supportive environment where you can thrive and make a meaningful impact in patients' lives.

Qualifications

• Minimum 2 years of experience as a dental receptionist is required.
• Knowledge of dental terminology and practice management software is essential.

Responsibilities

• Welcoming patients and managing appointments effectively.
• Assisting with paperwork and coordinating with dental staff.
• Handling insurance inquiries and payment collections.

Skills

Customer Service Skills

Organizational Skills

Telephone Etiquette

Dental Terminology Knowledge

Education

GED or High School Diploma

Certification in Office Administration

Tools

Dentrix

Job description

We’re searching for a friendly Dental Receptionist to ensure dental patients’ appointments are properly booked, rescheduled, or canceled based on their needs. The dental receptionist’s duties include inputting patient information into our computer system, answering patients’ inquiries, presenting treatment plans and coordinating referrals to other dental professionals. MUST have minimum 2 years dental receptionist experience.

Monday 8-5
Tuesday 8-5
Wednesday 8-5
Thursday 8-5
Saturday 8-1 (2 per month)

You must be able to manage and maintain patient waiting spaces as well as front-desk areas to be effective as a dental receptionist. Finally, a top-performing dental receptionist will do all jobs so that the dental office runs smoothly. Apply NOW!

Dental Receptionist Duties & Responsibilities:

• Welcoming and greeting patients in the office.
• Scheduling or canceling appointments.
• Assisting patients with filling out paperwork.
• Getting the dental staff’s charts and daily routines ready.
• Keeping track of recent treatments and procedures and updating patient data.
• Setting up follow-up appointments and sending out phone reminders.
• Getting in touch with medical insurance companies to see if patients needed to pay co-pays.
• Verifying payment methods and collecting money as necessary.
• Answering phones, photocopying, filing, and faxing are common office chores.

Dental Receptionist Requirements:

• GED or high school diploma.
• It is helpful to have a certification in office administration, medical administration, or a comparable profession.
• Working experience in a dental office is required.
• Dental terminology is well-versed.
• Dental practice management software expert (Dentrix).
• Working understanding of administrative procedures in general.
• Telephone etiquette is important.
• Outstanding organizational abilities.
• Outstanding customer service abilities.