Dental Receptionist - Scheduling & Patient Care

didgʷálič Wellness Center; Anacortes (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Employer-paid life insurance and AD&D

401(k) with employer match

PTO and paid holidays

Good work-life balance hours

Job summary

didgwalic Wellness Center is seeking a Dental Receptionist to support daily dental and medical office operations in an integrated care setting. You will maintain patient records, verify benefits, schedule and confirm appointments, and assist with billing and referrals while collaborating with multiple departments to ensure cohesive patient care.

The role emphasizes strong administrative skills, clear communication, and adherence to confidentiality regulations.

Qualifications

• Knowledge of administrative and clerical procedures and systems.
• Effective communication and interpersonal skills.
• Understanding of state and federal confidentiality regulations (HIPAA).
• Ability to work in a cross-cultural environment and support patient care.

Responsibilities

• Greet patients and check in for appointments; collect documentation.
• Create and maintain patient records in the EHR.
• Answer phones, manage messages, and respond to voicemails promptly.
• Schedule appointments and coordinate with dental and medical teams.
• Verify insurance benefits and process cost estimates and authorizations.
• Collect payments and provide receipts at point of service.
• Refer uninsured patients to eligibility resources.
• Coordinate with Transportation and Client Services for patient care.
• Prepare reception and waiting areas; manage supplies and clerical duties.

Skills

Administrative procedures

Communication skills

HIPAA compliance

Cross-cultural sensitivity

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

didgwalic Wellness Center is seeking a Dental Receptionist to support daily dental and medical office operations in an integrated care setting. You will maintain patient records, verify benefits, schedule and confirm appointments, and assist with billing and referrals while collaborating with multiple departments to ensure cohesive patient care.

The role emphasizes strong administrative skills, clear communication, and adherence to confidentiality regulations.