Dental Receptionist & Patient Services Coordinator

Edward M. Kennedy Community Health Center; Milford (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Flexible Spending Accounts

401k/403b plan

Paid time off

Employee Assistance Program

Family health benefits

Job summary

Edward M. Kennedy Community Health Center in Milford, MA is seeking a Dental Receptionist to manage patient registration, insurance verification, and scheduling. You will greet patients, verify eligibility for state and federal entitlements, and handle data entry and clerical duties.

The role emphasizes accurate record-keeping, processing payments, and guiding patients through insurance processes. Ideal candidates bring 1–2 years of customer service experience and strong computer skills in a

Qualifications

• 1–2 years of experience in a role requiring excellent customer service and communication.
• Strong computer skills and accurate data entry.
• Familiarity with Microsoft Word and basic Internet Explorer.
• Competitive salary and comprehensive benefits.

Responsibilities

• Manage patient registration and appointment scheduling for providers.
• Verify insurance and determine patient eligibility for entitlements.
• Collect co-payments and process cash receipts.
• Maintain accurate records and forward receipts to accounting.
• Greet patients and handle calls courteously with professional service.
• Track waiting lists, no-shows, and monthly encounter summaries.

Skills

Customer service

Communication skills

Data entry

Tools

Microsoft Word

Internet Explorer

Job description

Edward M. Kennedy Community Health Center in Milford, MA is seeking a Dental Receptionist to manage patient registration, insurance verification, and scheduling. You will greet patients, verify eligibility for state and federal entitlements, and handle data entry and clerical duties.

The role emphasizes accurate record-keeping, processing payments, and guiding patients through insurance processes. Ideal candidates bring 1–2 years of customer service experience and strong computer skills in a