Dental Receptionist

Edward M. Kennedy Community Health Center, Inc; Milford (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

403b retirement plan

Flexible spending accounts

Employee Assistance Program

Paid time off

Job summary

Edward M. Kennedy Community Health Center, Inc. is hiring a Dental Receptionist based in Milford, MA.

The role involves patient registration, completing subsidized health insurance applications, insurance verification, and educating patients on entitlements. You will perform data entry and general clerical duties to support a busy front desk. Responsibilities include managing provider schedules, tracking no-shows, coordinating emergencies, and ensuring accurate cash handling and reporting.

Qualifications

• 1–2 years of customer service experience.
• Strong computer skills and accurate data entry.

Responsibilities

• Manage appointment schedules for providers and confirm slots.
• Track no-shows, fill open slots, and coordinate emergencies.
• Verify insurance and collect co-pays from patients.

Skills

Typing

Data entry

Customer service

Communication

Tools

MS Word

Internet Explorer

Job description

Salary Range: $17.00-$19.00/Hour

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Dental Receptionist based in Milford, MA. The Dental Receptionist is responsible for patient registration, completion of subsidized health insurance applications, insurance verification, assessing patient eligibility for state and federal health insurance entitlements and educating patients pertaining to related entitlements/programs, data entry and clerical duties.

Job Summary:

• Responsible for managing schedules by confirming appointment slots for providers and ensuring correct timing for procedures.
• Tracks no-show appointments, fills open slots, and coordinates emergency visits.
• Verifies insurance, directs patients with invalid insurance, and collects co-payments.
• Maintains accurate records of cash transactions, processes receipts, and forwards to accounting.
• Processes patient visits, verifying identity, insurance, and completing necessary forms.
• Greets patients, answers questions, and handles calls courteously.
• Manages encounter forms and provides monthly summaries. Tracks lab cases and monitors patient waiting list activity.

Full job description available upon request.

Job Requirements:

• Strong computer skills including typing, familiarity with Microsoft Word and Internet Explorer, and accurate data entry typing.
• 1-2 years work experience within a position requiring the use of excellent customer service and communication skills.

Benefits:

• Kennedy Community Health seeks to offer competitive salaries and a comprehensive benefits package.
• Health benefits start on first day of employment. Company pays 80% of health insurance Premiums.
• Competitive time off packages
• 403b Retirement Plan
• Flexible Spending Accounts
• Employee Assistants Program 100% paid for by employer
• Health benefits coverage for all employees and most family types.