Dental Receptionist at Secure Dental Murfreesboro, TN

Secure Dental; Murfreesboro (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off

Professional Training & Development Opportunities

Job summary

A dental practice in Murfreesboro, TN is seeking a Dental Receptionist to manage front desk activities and support daily operations. The ideal candidate should possess strong communication skills and have a high school diploma. Responsibilities include greeting patients, scheduling appointments, and maintaining patient records. The role requires proficiency in MS Office and a positive attitude in a team environment. This is a full-time position offering benefits including health insurance and paid time off.

Qualifications

• 1 year of front desk experience in a medical or dental office.
• Ability to maintain confidentiality with individual interactions.
• Familiarity with dental terminology and procedures.

Responsibilities

• Greet patients in a friendly and professional manner.
• Schedule and adjust patient appointments.
• Establish and maintain patient files and records.

Skills

Customer Service

Strong Communication

Organization

Proficiency in MS Office Suite

Education

High school diploma or equivalent

Tools

POS Systems

Google Suite

Job description

JOB DESCRIPTION

Dental Receptionist job at Secure Dental. Murfreesboro, TN.

POSITION SUMMARY

The Dental Receptionist is the face of Secure Dental greeting patients and performing clerical tasks within the practice to support daily operations.

ABOUT SECURE DENTAL

We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplined in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented.

OBJECTIVES

• Greet patients in a friendly and professional manner
• Answer and manage incoming calls, routing to appropriate department when necessary
• Schedule and adjust patient appointments to maximize patient care and reach practice profit target; make appointment reminder calls to maximize patient flow
• Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; record treatment information in patient charts
• Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments
• Maintain a clean and organized front desk and reception areas
• Attend and participate in internal meetings and complete required training
• Performs other related duties as assigned by management

COMPETENCIES

• Understand dental terminology, how to read radiographs, and explain basic procedures
• Experience successfully maintaining a positive attitude while working in a team environment with competing priorities
• Ability to maintain confidentiality with individual interactions with team members
• Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite
• Outstanding organization and administrative accountability
• Strong written and verbal communication skills
• Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• 1 year of front desk experience in a medical or dental office

PHYSICAL REQUIREMENTS

• Ability to spend prolonged periods of time sitting at a desk using a computer
• Ability to lift at least 15 pounds

BENEFITS

• Health Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Opportunity for Incentive Compensation
• Leadership Autonomy
• Work Life Balance with Fixed hours
• Professional Training & Development Opportunities

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [e-mail]. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.