Dental Receptionist

Diamond Braces; New York (NY); On-site; USD 54,443,000 - 65,904,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Training & development

Clear path to leadership

Job summary

Diamond Braces is seeking a high-energy dental receptionist who blends front-desk duties with sales. You will welcome patients, guide consultations, and present pricing with confidence in a fast-paced orthodontic setting.

You will drive patient engagement, close decisions, and collaborate with clinicians to ensure a smooth, positive experience while advancing your career path within the company.

Qualifications

• You love talking to people, possess high empathy, and can read body language like a book.
• A natural closer who is confident discussing money and goals with customers.
• Resilient and positive mindset with solutions orientation in a fast-paced environment.

Responsibilities

• Own the room: greet patients and establish rapport as they arrive.
• Drive the consultation: lead consultations and explain treatment benefits.
• Present pricing confidently: discuss pricing and payment options clearly.

Skills

Expert Communicator

Natural Closer

Resilient Positive

Adaptable

Accountable Team

Service/Sales Experience

Job description

Turn Smiles Into Sales — Join Diamond Braces as a Dental Receptionist

Who We Are

At Diamond Braces, wedon’tjust straightenteeth—we change lives.We’reone of the fastest-growing orthodontic organizations in the country, offering affordable care with an unmatched patient experience.

We’rebuilding a team of energetic, motivated individuals who thrive in fast-paced, people-facing roles and want real career growth. If you have a magnetic personality, a strong work ethic, and a passion for helping people,you’llfit right in.

What This Role Really Is

This is a high-energy, sales-driven role with operational responsibilities— not a traditional front desk position.

You’llbe the first impression and the closer, guiding patients through their consultation while keeping theoffice vibevibrant and smooth.You’lluse your personality, confidence, and natural communication skills to:

• Build Trust Instantly: Read the room, connect with diverse personalities, and practice active listening to understand exactly what the patient needs.
• Navigate Objections with Grace: Use your emotional intelligence and problem-solving skills to turn hesitation into enthusiasm.
• Articulate Value: Clearly and confidently explain pricing, overcoming the fear of "talking money."
• Close the Deal: Help patients make a confident decision to move forward with treatment.

No dental experience? No problem. If you have the right attitude, adaptability , and hunger to learn, our world-class training program will teach you the rest.

What to Expect Day-to-Day

This role is primarily focused on patient consultations and sales, but it also requires excellenttime managementandcollaborationto keep the front desk and office flow running seamlessly.

What You'll Do:

Own the Room: Welcome and connect with patients the moment they walk in, bringing infectious positive energy.

Drive the Consultation: Lead consultations and explain treatment benefits clearly, tailoring your approach to each unique patient.

Present Pricing Confidently: Present financial and payment options with transparency and conviction.

Overcome Hurdles: Handle objections with resilience and empathy, helping patients feel comfortable saying YES.

Manage the Flow: Maintainorganized scheduling, showing agility when the day getsfast-paced.

Partner for Success: Practice excellent teamwork , collaborating closely with doctors and clinical staff to deliver a seamless experience.

Who You Are

An Expert Communicator: You love talking to people,possesshigh empathy , and can read body language like a book.

A Natural Closer: You’re confident discussing money, motivated by goals/bonuses, and have a healthy competitive spirit.

Resilient & Positive: Rejectiondoesn'tfaze you; youmaintainan optimistic, solutions-oriented mindset all day.

Highly Adaptable: You thrive in a dynamic, fast-paced environment and can pivot quickly when plans change.

An Accountable Team Player: You take pride in your work,possessstrong organizational skills , and show up for your team.

Experienced in Service/Sales: You’veworked in retail, hospitality, fitness sales, or similar customer-facing roles where personality is everything.

Career-Driven: You want more than just a paycheck—you want a clear path to leadership.

What You Get

• Pay starting at $19 - $23/hour + performance-based bonus potential
• 401(k) with company match
• Paid time off + holidays
• Comprehensive training and professional development
• A Clear Path to Leadership: We recognize top performers and promotefrom withinquickly.

Schedule

• Full-time role
• Evenings + some Saturdaysrequired(flexibility isa must!)

Why This Role Stands Out

• You’renot stuck behind a desk or answering phones all day.
• You’redriving revenue and making a tangible, life-changing impact on patients.
• You’remastering high-level sales and interpersonal skills that will serve you for the rest of your career.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.