Patient Care Coordinator/Receptionist

Summerville Dentures and Implants LLC; Summerville (SC); Sur place; USD 26 000 - 29 000; Plein temps

Résumé du poste

Summerville Dentures and Implants LLC in Summerville, SC, is seeking a Dental Front Desk Coordinator to greet patients, manage check-in/out, schedule appointments, and maintain accurate records in the practice management system. This role focuses on a welcoming, organized front-office experience and clear communication with patients and clinical staff.

You will handle calls, confirmations, recalls, and daily office flow from 8am-5pm, Monday through Friday, with a pay range of $19-$21 per hour.

Qualifications

• Experience in a front desk or reception role preferred.
• Proficiency with scheduling and patient data entry.
• Able to work in a fast-paced dental office.

Responsabilités

• Greet patients warmly upon arrival and assist with check-in and check-out.
• Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone.
• Communicate appointment details, office policies, and general visit flow.
• Support a positive and calm environment for patients throughout their visit.
• Schedule, confirm, reschedule, and follow up on patient appointments.
• Maintain an organized and optimized schedule to support provider productivity.
• Coordinate recall, follow-ups, and unscheduled treatment appointments.
• Assist with daily office flow and communication between front and clinical teams.
• Maintain accurate patient records and documentation in the practice management system.
• Ensure patient forms and information are completed and up to date.

Connaissances

Customer service

Interpersonal communication

Organizational skills

Multitasking

Outils

Scheduling software

Office technology

Description du poste

Description

Job Title: Dental Front Desk Coordinator / Dental Receptionist

Position Summary

The Dental Front Desk Coordinator serves as the first and last point of contact for patients and plays a critical role in creating a welcoming, organized, and professional front-office experience. This position focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support overall practice success.

Key Responsibilities

Patient Experience & Communication

• Greet patients warmly upon arrival and assist with check-in and check-out
• Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone
• Communicate appointment details, office policies, and general visit flow
• Support a positive and calm environment for patients throughout their visit

Scheduling & Office Flow

• Schedule, confirm, reschedule, and follow up on patient appointments
• Maintain an organized and optimized schedule to support provider productivity
• Coordinate recall, follow-ups, and unscheduled treatment appointments
• Assist with daily office flow and communication between front and clinical teams

Administrative & Records Support

• Maintain accurate patient records and documentation in the practice management system
• Ensure patient forms and information are completed and up to date
• Support general administrative tasks including data entry, filing, scanning, and correspondence
• Maintain a clean, organized, and professional front desk and reception area

Monday-Friday 8am-5pm

$19 - $21 an hour

Requirements

Required Skills & Qualifications

• Strong customer service and interpersonal communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Comfort with computers, scheduling software, and basic office technology
• Professional appearance and demeanor