Dental Receptionist

Diamond Braces; New York (NY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Insurance (medical, dental, vision)

401(k) with company match

Paid time off & holidays

Comprehensive training

Professional development

Career advancement

Team culture

Job summary

Diamond Braces is hiring a Dental Receptionist to be the first face patients see, guiding consultations, explaining treatment options and financial solutions, from first visit through treatment acceptance.

No dental experience required; comprehensive training and ongoing support are provided. If you enjoy helping people, building relationships, and thriving in a fast-paced, team-oriented environment, this is a great long-term career with opportunities to grow.

Qualifications

• Excellent communication for guiding patients through consultations and questions.
• Confident discussing services, pricing, and available options with patients.
• Motivated by goals, personal growth, and bonus opportunities.
• Resilient, positive, and solutions-focused in a fast-paced environment.
• Organized and able to manage multiple priorities while supporting office operations.
• Team player who thrives in a collaborative setting.
• Experience in customer service, hospitality, retail, healthcare, or sales is a plus.

Responsibilities

• Build genuine relationships with patients and families.
• Create a welcoming, positive first impression.
• Guide patients through consultations and treatment options.
• Present treatment and financial information clearly and confidently.
• Address questions and concerns with empathy and professionalism.
• Schedule appointments and support efficient office operations.
• Partner with doctors and clinical staff to deliver an outstanding patient experience.
• Contribute to office performance goals while helping patients improve their smiles and confidence.

Skills

Excellent communicator

Confident with pricing & options

Goal-oriented; bonus opportunities

Resilient & positive

Organized; multitasking

Team player

Customer service / hospitality / sales

Job description

Turn Smiles Into Confidence - Join Diamond Braces as a Dental Receptionist

Earn Competitive Pay, Grow Your Career, and Make an Impact Every Day

At Diamond Braces, we're transforming lives through confident smiles while creating rewarding career opportunities for our team members.

What We Offer

• Pay starting at $19-$23/hour plus performance-based bonus opportunities
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Comprehensive paid training - no dental experience required
• Ongoing professional development and leadership training
• Clear career advancement opportunities with a company that promotes from within
• A supportive, energetic, and team-oriented culture

Who We Are

Diamond Braces is one of the fastest-growing orthodontic organizations in the country, making high-quality orthodontic care accessible and affordable for our patients. We pride ourselves on delivering an exceptional patient experience while helping people achieve life-changing results.

We're looking for outgoing, motivated professionals who thrive in a fast-paced environment, love working with people, and want a career with growth potential.

About the Role

This is much more than a traditional front desk position.

As a Dental Receptionist, you'll be the first face patients see and one of the most important people in their orthodontic journey. You'll help guide patients through consultations, answer questions, explain treatment options and financial solutions, and create an outstanding experience from their first visit through treatment acceptance.

If you enjoy building relationships, solving problems, and helping people make important decisions with confidence, you'll thrive in this role.

No dental experience? That's okay. We provide comprehensive training and ongoing support to help you succeed.

In This Role You Will:

• Build genuine relationships with patients and families
• Create a welcoming, positive first impression
• Guide patients through consultations and treatment options
• Present treatment and financial information clearly and confidently
• Address questions and concerns with empathy and professionalism
• Schedule appointments and support efficient office operations
• Partner with doctors and clinical staff to deliver an outstanding patient experience
• Contribute to office performance goals while helping patients improve their smiles and confidence

What Makes You Successful

You may be a great fit if you are:

• An excellent communicator who enjoys connecting with people
• Confident discussing services, pricing, and available options
• Motivated by goals, personal growth, and earning bonus opportunities
• Resilient, positive, and solutions-focused
• Organized and able to manage multiple priorities
• A team player who enjoys a fast-paced environment
• Experienced in customer service, hospitality, retail, fitness, healthcare, or sales
• Looking for a long-term career with advancement opportunities

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.