Dental Receptionist

EASTERN DENTAL OF PASSAIC ESSEX LLC; Clifton (NJ); On-site; USD 36,000 - 46,000; Full time

Job summary

EASTERN DENTAL OF PASSAIC ESSEX LLC in Clifton, NJ is seeking a Dental Receptionist to greet patients, schedule appointments, and handle front desk operations at the practice. The role involves answering phones, posting charges, and maintaining a welcoming reception area for patients of all ages.

Candidates should have prior dental/healthcare front-desk experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the Dental or Healthcare Industry is required.
• Proven customer service skills with effective communication.

Responsibilities

• Greet patients on arrival and departure and address questions.
• Answer phones, schedule and confirm appointments, manage voicemails.
• Register patients and post charges/payments to accounts.
• Maintain waiting area and assist with cancellations/no-shows.
• Perform other front-desk duties as needed.

Skills

Customer service

Communication

Multi-tasking

Tools

Denticon

Job description

Eastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 50 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.Dental Receptionist:Responsibilities:Acknowledge and greet patients upon arriving and leavingRespond to patient questions and/or concerns and escalate if neededAnswering telephones, schedule and confirm appointments and manage front desk voicemailFollow up on no shows and cancellation of appointmentsRegister patients from sign in sheetPost charges and payments to patient accountsMaintain the waiting area for patientsPerform other tasks as necessaryQualifications:Experience answering the telephone in a professional environmentExperience in the Dental or Healthcare Industry is requiredProven customer service skillsStrong communication and multi-tasking skillsKnowledge of insurance plans preferredExperience with Denticon is preferredEastern Dental is an Equal Opportunity EmployerCOVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.