Dental Practice Ops Director

Southeast Oral Surgery & Dental Implants; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Savings Account

Disability insurance

401(k) match

Employee Assistance Program

Job summary

Southeast Oral Surgery & Dental Implants in Knoxville, TN seeks an experienced Front Office Manager to partner with the surgeon and run day-to-day operations across administrative, front office, and clinical functions.

You will build systems, lead the team, manage staffing, patient experience, workflows, and compliance, and shape a culture of patient-centered care in a growing practice.

Qualifications

• 5+ years of experience in healthcare, dental, or medical practice management
• Prior experience overseeing administrative and/or clinical teams
• Strong understanding of front office operations, patient flow, and staff leadership
• Excellent organizational, communication, and problem-solving skills
• Ability to lead with confidence, empathy, and accountability
• Comfortable working in a fast-on environment
• Dental or oral surgery experience strongly preferred

Responsibilities

• Lead practice operations with the surgeon on day-to-day management and long-term planning.
• Oversee patient experience, team performance, workflows, and operational efficiency.
• Establish goals, track performance, and recommend improvements to support growth and sustainability.
• Lead implementation of policies, procedures, and operational best practices.
• Hire, onboard, train, schedule, and manage front office and clinical staff.
• Provide coaching, feedback, and performance management, including quarterly check-ins and annual reviews.
• Foster a positive, professional, collaborative team culture focused on patient-centered care.
• Ensure appropriate staffing levels to support patient volume and clinical flow.

Skills

Healthcare management

Staff leadership

Patient experience

Operations leadership

Job description

Southeast Oral Surgery & Dental Implants in Knoxville, TN seeks an experienced Front Office Manager to partner with the surgeon and run day-to-day operations across administrative, front office, and clinical functions.

You will build systems, lead the team, manage staffing, patient experience, workflows, and compliance, and shape a culture of patient-centered care in a growing practice.