Dental Office Operations Lead

PDS Health; Olney (MD); Presencial; USD 61.000 - 79.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local

Descripción de la vacante

PDS Health is seeking an Assistant Operations Manager at Olney Modern Dentistry to support the Operations Manager in achieving financial performance and growth. You will help drive the Perfect Patient Experience and lead the front office team to deliver exceptional patient care.

In this role, you will plan schedules, coach staff, and oversee daily operations to ensure compliance, effective patient communication, and strong clinic performance in a fast-paced environment.

Formación

• High School Diploma or GED is required.
• Preferred coursework or on-the-job training in dentistry, insurance, or business.
• Strong leadership, coaching, and team-building abilities.
• Ability to analyze operations and drive KPI-based improvements.

Responsabilidades

• Assist in achieving financial performance and revenue growth for assigned location(s).
• Supervise front office team; provide leadership in manager's absence.
• Plan schedules and assign duties to team members.
• Develop patient communication skills and support PPE execution.
• Lead daily huddles and meetings; uphold PPE and brand standards.
• Support compliance with policies and regulatory requirements.
• Drive opportunities for improvement and staff development.
• Maintain cleanliness and facility standards.
• Catalyze Patient for Life outcomes through effective operations.
• Collaborate with clinicians on education and referrals.

Conocimientos

Results Oriented

Team Builder

Patient Advocate

Process Focused

Financial Acumen

Influencer

Self-motivated

Multi-tasking

Communication Skills

Educación

High School Diploma or GED

Herramientas

Office Suite

Descripción del empleo

PDS Health is seeking an Assistant Operations Manager at Olney Modern Dentistry to support the Operations Manager in achieving financial performance and growth. You will help drive the Perfect Patient Experience and lead the front office team to deliver exceptional patient care.

In this role, you will plan schedules, coach staff, and oversee daily operations to ensure compliance, effective patient communication, and strong clinic performance in a fast-paced environment.