Dental Practice Manager: Patient Experience & Operations

University of Rochester; United States; On-site; USD 36,000 - 49,000; Full time

Job summary

The University of Rochester is seeking a Practice Administrator for the ambulatory dentistry clinic at 625 Elmwood Ave, Rochester, NY. You will lead operations, staffing, scheduling and patient flow to ensure quality care and strong financial performance.

Responsibilities include recruiting and developing staff, payroll oversight, enforcing policies, and collaborating with providers to optimize templates and workflows.

Qualifications

• Associate’s degree with coursework in business administration or health care administration.
• 2 years experience in healthcare management, at least 1 year in healthcare.
• Bachelor’s degree preferred.
• Or equivalent combination of education and experience.

Responsibilities

• Manage ambulatory practice operations to promote efficiency, quality, patient experience and financial performance.
• Recruit, hire, train, develop and evaluate staff; manage payroll and scheduling.
• Advise on patient satisfaction and ensure brand standards.
• Oversee compliance with HIPAA, OSHA, JCAHO and quality reporting.

Skills

EMR skills

Medical terminology

Outlook

Electronic filing

Typing

Word/Excel

Education

Associate’s degree

Bachelor’s degree

Equiv. education/experience

Job description

The University of Rochester is seeking a Practice Administrator for the ambulatory dentistry clinic at 625 Elmwood Ave, Rochester, NY. You will lead operations, staffing, scheduling and patient flow to ensure quality care and strong financial performance.

Responsibilities include recruiting and developing staff, payroll oversight, enforcing policies, and collaborating with providers to optimize templates and workflows.