Dental Practice Manager

The-Smilist-Denta; Shrewsbury (NJ); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package for FT employees - H,

Professional growth opportunities

Impact on patient health

Salary range $70,000-$75,000

Job summary

The-Smilist-Denta in Shrewsbury, NJ, is seeking a dynamic practice manager for our high-end dental office. You will lead teams, optimize scheduling, improve patient flow, and manage daily operations in a fast-paced environment.

The ideal candidate has proven practice-management experience, strong leadership and financial acumen, and a commitment to excellence in patient care. Competitive compensation and growth opportunities are offered.

Qualifications

• Demonstrated experience managing a dental office.
• Ability to lead and motivate a team to success.
• Commitment to exceptional patient service.
• Knowledge of production/collections, P&L, budgets and goal setting.
• Willingness to adapt to multiple roles as needed.
• Proactive, solution-oriented mindset for challenges.
• Long-term growth mindset within an expanding company.

Responsibilities

• Oversee daily dental office operations: scheduling, patient flow, and appointment management.
• Improve workflows, reduce wait times, and enhance patient experiences.
• Be primary contact for patients, addressing concerns promptly and professionally.
• Explain treatment plans, financials, and post-care instructions with clarity for patients.
• Supervise and appraise front-desk, assistants, hygienists, and coordinators.
• Foster a positive, collaborative work environment and adequate staff coverage.
• Monitor billing, coding, insurance verification, and timely collections.

Skills

Dental practice management

Team leadership

Patient care

Financial acumen

Adaptability

Problem solving

Growth mindset

Job description

We are seeking a dynamic and experienced practice manager for our Shrewsbury dental practice who excels at leadership, team development, and business operations in a high-end, fast-paced environment. The ideal candidate is an effective communicator, a strong problem-solver, and a supportive leader who fosters a positive and productive workplace.

Qualifications:

• Proven experience as a dental practice manager
• Strong ability to lead, coach, and motivate a team to achieve success
• Exceptional patient care and customer service skills
• Business acumen - ability to monitor production/collection, read P&L reports, manage budgets, and set/reach goals
• Ability to adapt, multitask, and step into various roles as needed to support the team
• A proactive and solution-oriented mindset with the ability to navigate challenges effectively
• A motivated professional looking for long-term growth within an expanding company

Key Responsibilities:

• Manage and coordinate all aspects of the dental office’s daily activities, including patient scheduling, appointment management, and patient flow.
• Ensure smooth and efficient office operations by optimizing office workflows, managing patient wait times, and enhancing patient experiences.
• Act as the primary point of contact for patients, addressing concerns, inquiries, and complaints in a timely and professional manner.
• Ensure that patients are well-informed about treatment plans, financial details, and post-care instructions, delivering exceptional customer service at every stage.

• Supervise, train, and evaluate dental office staff, including receptionists, dental assistants, hygienists, and office coordinators.
• Promote a positive work environment, fostering a culture of teamwork, professionalism, and continuous learning.
• Coordinate staff schedules to ensure adequate coverage for patient appointments, and adjust schedules based on patient needs and office requirements.
• Monitor performance, provide feedback, and conduct performance reviews for all team members.
• Oversee the billing process, ensuring accurate coding, insurance verification, and timely collection of payments from patients and insurance companies.
• Manage accounts receivable, monitor outstanding balances, and work with patients on payment plans or financial arrangements.

• Develop and manage office budgets, track expenses, and ensure the office operates within budgetary constraints.
• Prepare financial reports, monitor profitability, and recommend strategies to improve office performance and financial outcomes.

• Ensure the dental office adheres to all local, state, and federal regulations, including OSHA, HIPAA, and ADA requirements.
• Maintain up-to-date knowledge of dental laws, regulations, and industry standards to ensure ongoing compliance.
• Implement and enforce office policies, procedures, and protocols to maintain consistency and high standards of care.
• Ensure accurate and confidential patient recordkeeping in compliance with HIPAA regulations.

• Develop and execute marketing strategies to attract new patients and retain current ones, including managing the practice’s online presence, social media, and local advertising.
• Coordinate patient outreach, recall systems, and appointment reminders to improve patient retention.
• Collaborate with the dentist or practice owner to implement growth strategies, assess market trends, and enhance service offerings.
• Identify and recommend opportunities for expanding services, improving patient care, and increasing patient volume.

What We Offer:

• Competitive compensation
• Benefits package for FT employees - health, dental, vision insurance, and more!
• Opportunity for professional growth and continuing education
• A chance to make a real impact on the health and well-being of our patients
• Salary Range - $70,000-$75,000

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.