Dental Patient Success Coordinator

Endodontic Associates Dental Group - Roseville; Roseville (CA); In loco; USD 32.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Compensation

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off & Holidays

Flexible Spending & Health Savings

Descrizione del lavoro

Endodontic Associates Dental Group - Roseville is seeking a Dental Patient Relations Coordinator to help patients move forward with recommended treatment, coordinating care and following up to ensure timely care. You will work with doctors and clinical teams to answer questions, assist with scheduling, and document interactions in the practice management system.

You will play a key role in removing barriers to care, maintaining a compassionate, healthcare-centered approach, and supporting

Competenze

• Customer service or patient-facing experience is required.
• Scheduling experience is preferred.
• Call center experience is a plus.

Mansioni

• Review reports of diagnosed but unscheduled treatment.
• Contact patients by phone, email, text or other approved methods.
• Update patient charts and schedules in practice management software.

Conoscenze

Customer service

Scheduling

Patient-facing

Communication

Formazione

High school diploma or equivalent

Descrizione del lavoro

Endodontic Associates Dental Group - Roseville is seeking a Dental Patient Relations Coordinator to help patients move forward with recommended treatment, coordinating care and following up to ensure timely care. You will work with doctors and clinical teams to answer questions, assist with scheduling, and document interactions in the practice management system.

You will play a key role in removing barriers to care, maintaining a compassionate, healthcare-centered approach, and supporting