Dental Patient Services Coordinator

Holland America-Princess (Holland America Dawson City Inn); Petersburg (AK); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Retirement plan

Paid time off

Paid parental leave

Health insurance

Dental and vision

Life insurance

Long- and short-term disability

Job summary

SEARHC is seeking a Front Desk Receptionist to greet patients, verify demographics and insurance, and collect payments during registration in a professional, courteous manner. This role supports scheduling, billing, and administrative tasks, uses the EHR system, and collaborates with the care team to ensure smooth patient flow.

SEARHC offers strong benefits including health, dental, and vision insurance, retirement, paid time off, parental leave, and life/ disability coverage, with opportunities

Qualifications

• High school diploma or equivalent preferred.
• Basic Life Support (BLS) certification required within 3 months of hire.
• Experience in healthcare or dental settings is preferred.

Responsibilities

• Front desk reception: greet patients and direct calls.
• Verify demographics, insurance info, and collect payments.
• Post payments and manage billing inquiries.
• Coordinate scheduling for multiple providers.
• Utilize patient reminder systems and explain billing options.
• Assist with referrals and referrals to outside services.

Skills

Problem solving

Interpersonal communication

Time management

Customer service

Education

High school diploma or equivalent

Basic Life Support (BLS) certification

Tools

Electronic Health Record

Job description

SEARHC is seeking a Front Desk Receptionist to greet patients, verify demographics and insurance, and collect payments during registration in a professional, courteous manner. This role supports scheduling, billing, and administrative tasks, uses the EHR system, and collaborates with the care team to ensure smooth patient flow.

SEARHC offers strong benefits including health, dental, and vision insurance, retirement, paid time off, parental leave, and life/ disability coverage, with opportunities