Dental Patient Experience Coordinator

Dental365; North Kingstown (RI); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Generous compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Full-time benefits (30+ hours)

Job summary

Dental365 is seeking a Treatment Coordinator for our North Kingstown practice. You will enhance the patient experience with concierge-level service and support the daily operations of a modern dental office.

Responsibilities include greeting patients, answering phones, keeping accurate health records and insurance details, and presenting financial breakdowns tied to treatment plans. A collaborative culture and growth opportunities await.

Qualifications

• At least two years of treatment planning experience in a dental setting.
• Tech-savvy with experience using practice management software.
• Proficient in English with strong communication and interpersonal skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Maintain accuracy of patient health records, insurance details, and procedure coding.
• Collaborate with Office Manager for smooth daily operations.
• Present financial breakdowns to patients in accordance with provider's treatment plan.
• Provide insight into the practice and support through direct reports, as needed
• Implementing policy changes as provided and maintaining compliance with mandated regulations.

Skills

Treatment planning in dental setting

English communication

English conversation

Tools

Practice management software

Job description

Dental365 is seeking a Treatment Coordinator for our North Kingstown practice. You will enhance the patient experience with concierge-level service and support the daily operations of a modern dental office.

Responsibilities include greeting patients, answering phones, keeping accurate health records and insurance details, and presenting financial breakdowns tied to treatment plans. A collaborative culture and growth opportunities await.