Dental Front Desk Concierge | Patient Experience Lead

Dental365; Tiogue (RI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Generous Compensation

Health + Vision Insurance

401K with Match

Paid Time Off

In-house Dental Program

Fringe Benefits

Job summary

Dental365 is seeking a Front Desk Coordinator to enhance the patient experience at our Coventry, RI practice. You will greet patients, manage calls, schedule appointments, and assist with billing and record keeping in a fast-paced dental environment.

Applicants should have prior dental office experience, solid organizational abilities, and excellent communication. This full-time role includes comprehensive benefits and a supportive team culture.

Qualifications

• Prior dental office experience required.
• Resume showcasing a stable employment history.
• Exceptional organizational skills to manage multiple tasks.
• Flexibility to adapt to varying schedules.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules inputting and confirming appointments.
• Enter new patient records and update ledgers (Denticon).
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct to relevant departments.
• Assist with office duties as directed by the Practice Manager.

Skills

Interpersonal skills

Organizational skills

Adaptability

Tools

Denticon

Job description

Dental365 is seeking a Front Desk Coordinator to enhance the patient experience at our Coventry, RI practice. You will greet patients, manage calls, schedule appointments, and assist with billing and record keeping in a fast-paced dental environment.

Applicants should have prior dental office experience, solid organizational abilities, and excellent communication. This full-time role includes comprehensive benefits and a supportive team culture.