Dental Patient Experience Coordinator

Newtown Dentistry; Newtown (PA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Modern facilities and technology

Mentorship and career growth

Job summary

Newtown Dentistry is seeking a friendly front desk associate to support patient flow and coordinate appointments at our Newtown, PA practice. You will greet patients, verify benefits, quote estimates, and guide them through the financial aspects of care.

This role thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient, and requires accurate insurance verification and organized paperwork.

Qualifications

• Minimum 1 year front desk experience in medical or dental setting.
• Experience verifying insurance.
• Must be detail-oriented and able to work in a fast-paced environment.
• Maintain integrity, professionalism, and confidentiality at all times.
• Strong written and verbal communication skills.
• Well-organized with solid knowledge of dentistry and terminology.

Responsibilities

• Greet and support patients with a welcoming attitude
• Determine dental benefit eligibility and payment estimates for financial arrangements
• Handle treatment paperwork including consent, insurance, and exit forms
• Communicate clearly with patients about treatment options, costs, and objections

Skills

Front desk experience

Insurance verification

Attention to detail

Integrity & confidentiality

Excellent communication

Dental knowledge

Job description

Newtown Dentistry is seeking a friendly front desk associate to support patient flow and coordinate appointments at our Newtown, PA practice. You will greet patients, verify benefits, quote estimates, and guide them through the financial aspects of care.

This role thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient, and requires accurate insurance verification and organized paperwork.