Dental Patient Experience Coordinator

Dental Associates Group; Fremont (OH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

Dental Associates Group in Fremont, OH is seeking a Patient Coordinator to greet patients, schedule appointments, explain treatment options, and coordinate care. The role emphasizes HIPAA compliance, teamwork, and excellent customer service in a fast-paced dental office.

The ideal candidate has at least 2 years of experience, strong phone etiquette, and familiarity with medical billing. Full-time employment with benefits including 401(k), health and vision insurance, and paid time off.

Qualifications

• 2 years of experience in dental front desk or office coordination.
• Strong communication and organizational skills.
• Familiarity with medical billing is a plus.
• Knowledge of HIPAA regulations.

Responsibilities

• Greet patients upon arrival and provide exceptional customer service throughout their visit.
• Schedule and confirm appointments, ensuring efficient use of the office calendar.
• Assist patients in understanding their treatment options and financial responsibilities.
• Maintain accurate patient records while adhering to HIPAA regulations.
• Collaborate with dental professionals to coordinate treatment plans effectively.
• Handle medical billing processes and insurance verification for patient accounts.
• Manage phone inquiries with professionalism, providing information and addressing concerns.
• Ensure the office environment is organized and welcoming for patients and staff alike.

Skills

Dental terminology

Scheduling proficiency

HIPAA compliance

Customer service

Team collaboration

Multitasking

Job description

Dental Associates Group in Fremont, OH is seeking a Patient Coordinator to greet patients, schedule appointments, explain treatment options, and coordinate care. The role emphasizes HIPAA compliance, teamwork, and excellent customer service in a fast-paced dental office.

The ideal candidate has at least 2 years of experience, strong phone etiquette, and familiarity with medical billing. Full-time employment with benefits including 401(k), health and vision insurance, and paid time off.