Patient Experience Coordinator (Dental)

Dental Excellence Group; Maumee (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Dental Excellence Group in Northwest Ohio is seeking a Treatment Coordinator to create an exceptionally welcoming patient experience that puts guests at ease, builds relationships, and sets the stage for productive appointments. This role emphasizes accuracy in scheduling, education, and patient comfort.

You will report to the Office Manager and help maintain a high collections rate while representing the Dental Excellence brand of friendliness, professionalism, and stellar service across all

Qualifications

• Excellent verbal and written communication skills.
• Patient-focused service mindset with a friendly, professional demeanor.
• Ability to collaborate across cross-functional teams.

Responsibilities

• Onboard new patients and manage the new patient lifecycle.
• Educate patients on treatment plans and scheduling.
• Verify insurance coverages and optimize benefits.
• Present financial options and collect initial payments.
• Support practice growth through marketing initiatives.

Skills

Advanced Communication

Service Excellence

Constructive Demeanor

Collaborative Focus

Executive Presence

Job description

Dental Excellence Group in Northwest Ohio is seeking a Treatment Coordinator to create an exceptionally welcoming patient experience that puts guests at ease, builds relationships, and sets the stage for productive appointments. This role emphasizes accuracy in scheduling, education, and patient comfort.

You will report to the Office Manager and help maintain a high collections rate while representing the Dental Excellence brand of friendliness, professionalism, and stellar service across all