Dental Patient Coordinator: Care, Scheduling & Growth

The Smilist; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Career growth opportunities

Job summary

The Smilist is seeking a reliable Patient Coordinator to join our Staten Island dental team. You will welcome patients, manage front desk communications, verify insurance, and assist with payments, while keeping the office organized and scheduling patients efficiently.

This role requires a friendly, professional demeanor, excellent communication skills, and a collaborative mindset to support daily operations and patient care in a fast-paced environment.

Qualifications

• Experience as a dental or medical receptionist is preferred.
• Dentrix experience is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Professional and patient-focused attitude.
• Collaborative mindset and willingness to contribute to the organization.

Responsibilities

• Welcome and assist patients, creating a warm first impression.
• Handle front desk communications: answer calls, relay messages, and communicate professionally.
• Coordinate patient check-in: verify information and insurance details.
• Support payment collection: collect payments and explain balances.
• Keep the office organized: maintain accurate administrative records.
• Support patient scheduling: coordinate appointments and reduce gaps in the schedule.
• Collaborate with the clinical team to keep the schedule running smoothly.
• Contribute to practice growth by guiding patients through visits and follow-ups.

Skills

Communication

Organizational skills

Multitasking

Team collaboration

Dental receptionist

Scheduling

Insurance/billing

Patient payments

Tools

Dentrix

Job description

The Smilist is seeking a reliable Patient Coordinator to join our Staten Island dental team. You will welcome patients, manage front desk communications, verify insurance, and assist with payments, while keeping the office organized and scheduling patients efficiently.

This role requires a friendly, professional demeanor, excellent communication skills, and a collaborative mindset to support daily operations and patient care in a fast-paced environment.