Dental Patient Coordinator

The Smilist; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Career growth opportunities

Job summary

The Smilist is seeking a reliable Patient Coordinator to join our Staten Island dental team. You will welcome patients, manage front desk communications, verify insurance, and assist with payments, while keeping the office organized and scheduling patients efficiently.

This role requires a friendly, professional demeanor, excellent communication skills, and a collaborative mindset to support daily operations and patient care in a fast-paced environment.

Qualifications

• Experience as a dental or medical receptionist is preferred.
• Dentrix experience is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Professional and patient-focused attitude.
• Collaborative mindset and willingness to contribute to the organization.

Responsibilities

• Welcome and assist patients, creating a warm first impression.
• Handle front desk communications: answer calls, relay messages, and communicate professionally.
• Coordinate patient check-in: verify information and insurance details.
• Support payment collection: collect payments and explain balances.
• Keep the office organized: maintain accurate administrative records.
• Support patient scheduling: coordinate appointments and reduce gaps in the schedule.
• Collaborate with the clinical team to keep the schedule running smoothly.
• Contribute to practice growth by guiding patients through visits and follow-ups.

Skills

Communication

Organizational skills

Multitasking

Team collaboration

Dental receptionist

Scheduling

Insurance/billing

Patient payments

Tools

Dentrix

Job description

At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time. We are looking for a reliable, friendly, and motivated Patient Coordinator to join our growing team and support our commitment to exceptional patient care.

Take a Glance at the Role!

• Location: Staten Island, NY
• Schedule: Full Time - some evening availability and rotating Saturdays required
• Pay Range: $24.00-$26.00 per hour
• Benefits: Health, dental, and vision insurance, plus opportunities for professional growth

What You’ll Do

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations
• Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently
• Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care

Who You Are

• Previous experience as a dental or medical receptionist
• Dentrix experience preferred, but not required
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment
• A friendly, professionalism and patient-focused attitude
• A collaborative mindset and willingness to contribute to the success of the entire organization
• Comfort discussing appointment scheduling, insurance information, and patient payments

What We Offer

• Competitive compensation
• Comprehensive benefits package, including health, dental, and vision insurance, along with additional benefits
• Opportunities for professional development and career growth
• A supportive team environment where your contributions make a difference
• The opportunity to help patients maintain healthier smiles while building lasting relationships within the community

If you are passionate about patient care, enjoy working as part of a collaborative dental team, and are looking for an opportunity to grow your career, we encourage you to apply and join The Smilist team.