Dental Patient Coordinator

Riccobene Associates Family Dentistry; Simpsonville (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

A family dental practice in Simpsonville is seeking a full-time Patient Coordinator to manage patient schedules, assist with check-ins and check-outs, and ensure the office runs smoothly. The ideal candidate will have strong communication skills and the ability to work well under pressure. Competitive pay and benefits including dental and health insurance are offered.

Qualifications

• Reliable presence by 7:45 am as the clinic opens at 8:00 am.
• Ability to balance registers and manage priorities under pressure.
• Demonstrated ethical conduct and confidentiality.

Responsibilities

• Welcoming and greeting patients in a professional manner.
• Checking-in and scheduling new appointments.
• Handling co-payments and checking out patients.
• Managing supplies and escalating issues to the Office Manager.

Skills

Strong communication skills

Ability to work in a fast-paced environment

Customer service experience

Strong computer skills

Attention to detail

Education

High school diploma or higher

Tools

Eaglesoft

Denticon

Job description

Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator for our Simpsonville, SC office location.

Schedule

Monday–Friday 7:45am-5pm

Position Summary

The primary role of the Patient Coordinator is to help the dental office stay on schedule, schedule new appointments, enter patient data for billing purposes, communicate with patients efficiently and empathetically, and generally keep the office stocked with necessary supplies.

Responsibilities

• Welcoming/greeting patients with a welcoming, professional, and polished demeanor
• Checking‑in patients to ensure they have all the necessary information in the patient management software
• Collecting co‑payments
• Checking‑out patients
• Closing out and ensuring that registers are balanced daily
• Ability to multi‑task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)
• Scheduling patients
• Calling to confirm appointments
• Escalating issues to Office Manager
• Other duties and responsibilities as assigned

Requirements

• Must be present by 7:45am as clinic opens at 8:00am; must be reliable.
• Flexibility to be accessible before and after hours based on business need.
• Passing of satisfactory credit check.
• High‑secondary diploma or higher.
• Ability to work in a fast‑paced work environment and under pressure.
• Ability to balance registers.
• Strong communication skills.
• Must exhibit ethical conduct & confidentiality.
• High attention to detail and accuracy.
• Strong computer skills; Eaglesoft and/or Denticon knowledge is a plus.
• Outstanding organization skills.
• Ability to demonstrate independent thinking as well as a teamwork approach to job responsibilities.
• Dental front desk experience is preferred, but not required.

Language and Reasoning Abilities

• Has excellent telephone techniques and can communicate clearly with patients and team members in person and by phone conversations.

Benefits

• Competitive Pay
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance