Dental Patient Coordinator

Riccobene Associates Family Dentistry; North Myrtle Beach (SC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry in North Myrtle Beach is seeking a full-time Patient Coordinator to help keep the office on schedule and ensure smooth operations at the front desk. The role involves greeting patients, collecting payments, entering data for billing, and maintaining organized records.

The ideal candidate has strong communication, multitasking abilities, and a detail-oriented mindset. Dental front desk experience is preferred but not required; Eaglesoft/Denticon knowledge is

Qualifications

• HS Diploma or higher required or equivalent.
• Experience at a dental front desk preferred but not required.
• Ability to work in a fast-paced environment and under pressure.
• Strong communication skills and professional demeanor.
• Ethical conduct and patient confidentiality are essential.

Responsibilities

• Schedule new and existing patient appointments.
• Check-in patients and verify information in the patient management system.
• Check-out patients and collect co-payments.
• Balance registers daily and close out end of day.
• Enter patient data for billing and insurance claims.

Skills

Communication

Multitasking

Attention to detail

Confidentiality

Teamwork

Education

HS Diploma or higher

Tools

Eaglesoft

Denticon

Job description

Riccobene Associates Family Dentistry

is looking for a full-time Patient Coordinator for our North Myrtle Beach location!

POSITION SUMMARY

The primary role of the Patient Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, communicates with patients in an efficient and empathetic manner, and generally keeps the office stocked with necessary supplies.

KEY COMPETENCIES

• Welcoming/greeting patients with a welcoming, professional, and polished demeanor
• Checking-in patients to ensure they have all the necessary information in the patient management software
• Collecting co-payments
• Checking-out patients
• Closing out and ensuring that registers are balanced daily
• Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)
• Scheduling patients
• Calling to confirm appointments
• Escalating issues to Office Manager
• Other duties and responsibilities as assigned

To successfully perform the job responsibilities for the position of Patient Coordinator, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive.

• Must be present by 7:45 am as clinic opens at 8:00am. Must be reliable.
• Flexibility to be accessible before and after hours based on business need
• Passing of satisfactory credit check
• HS Diploma or higher
• Ability to work in fast paced work environment and under pressure
• Ability to balance registers
• Strong communication skills
• Must exhibit ethical conduct & confidentiality
• High attention to detail and accuracy
• Strong computer skills, Eaglesoft and/or Denticon knowledge is a plus
• Outstanding organization skills
• Ability to demonstrate independent thinking as well as a teamwork approach to job responsibilities.
• Dental front desk experience is preferred, but not required

Language and Reasoning Abilities

• Has excellent telephone techniques and can communicate clearly with patients and team members in person and on phone conversations

• Competitive Pay
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance